Back

Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
697 Reviews

697 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
May 28, 2024

Excellent service. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. More

by Alexander DiPrampero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Alexander, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2024

Great service and quick turn around, was in and out in no time! Thank you! More

by matty_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024

Lisa ,,, super knowledgeable and great customer service…. . my Tacoma 15k was fast and easy She definitely knows her job More

by GOALIEMIKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2024

Service was quick and efficient. I’m very satisfied with the service and the notice I get on my car to be serviced. More

by JUDYWIN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2024

The dealer had no vehicles available to either test drive or even sit in the higher trim I was interested in. I had indicated what I was looking for in or email exchanges and they set up an appointment with More

by TEKRUL
Recommend Dealer
No
Employees Worked With
Name
May 24, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 21, 2024

Inspection and emissions went well. Was in and out in less than an hour. Service manager was great More

by Gators113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

May 19, 2024

Love the videos they do as they work on your car you can actually see what they’ve done Then they send them to my email More

by ALBERTAMUECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Albert, for choosing Ken Ganley Toyota Pittsburgh!

May 17, 2024

They are friendly and helpful to your needs. At no time are they pushy explain the situation and let you decide More

by bugs_47_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrice
May 17, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 15, 2024

Service provider was very well mannered and knowledgeable. Good not give me a time before he found out if anything was needed. One and one half hours later he came and said all work completed. More

by CHUCKKAUFOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, Chuck, and for taking the time to leave us this wonderful feedback!

May 14, 2024

Fair service and fair pricing, service department has been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working orde More

by JRB_342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Fleming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

2
...