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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
877 Reviews

877 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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February 14, 2024

I took my car in today for an inspection that was due and I was late; however, Steve Sylvis was very understanding and professional. He approached me with a smile anticipating my arrival 🙂. I was very hap More

by bgiles926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician??
Feb 13, 2024 -

bgiles926 responded

Thank you so much for a grest job working on my car!

Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 14, 2024

The staff is always so nice. When I went to pick up my car so was informed there is now a 2% surcharge for credit card payments. More

by CARNEY402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2024

Very professional staff, that explained what they did and condition of my vehicle was in More

by JOEGAVLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Joe, for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2024

Exceptional service. Thorough expert work. Video of service checks was awesome. Service and results were nicely explained by friendly professionals. Highly recommend! More

by DRUMSALLDAY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2024

Awesome service and customer service. Also Dan in sales is the best. Extremely knowledgeable and makes your car buying Extremely easy. More

by Richardmcfalljr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Feb 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan and our team met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, Richard, we look forward to having you as a valued customer for many years to come!

February 05, 2024

Just what I needed; well done. And especially on an old car that I hope will run a few more years. More

by Elainefuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Elaine, Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 03, 2024

Service dept took good care of vehicle in a timely manner and the price for service was reasonable and took care of all questions..Thank you More

by KPETTRY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

February 03, 2024

Took care of all my needs in a short time. Courteous staff. Finished in a short time. More

by Strenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Feb 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Strenka, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2024

The service advisor, Josh, was super friendly and helpful. He was up front on what to expect, didn’t push anything unnecessary for my car, and the dealership had my car done very timely. Definitely w More

by lyssa1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Josh and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

February 01, 2024

Quick service and great communication. Employees are always friendly and very professional. Thank you guys More

by Fred.fabean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Fred, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

Feb 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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