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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
877 Reviews

877 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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January 31, 2024

Very pleasant experience. The service manager was very professional. He explained what my car needed along with cost More

by Patrice.evancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

Patrice, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steve and our team, and we look forward to working with you again.

January 31, 2024

Eventhough we live a good distance away, we will come there fir maintence. They always get us in and take good care of us. More

by laclimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 29, 2024

All staffs are great with services, very well professional, friendly. Listened to customers and explained well. Overall it was great service!!! More

by DBRAI35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

January 26, 2024

Came in for my first free multi point inspection. No wait... they took me right away. Stephen Sylvia was very nice and answered all of my questions. More

by dgrey1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Steve and our team. We're glad to hear we delivered such a great experience!

January 26, 2024

Great service, very attentive to customer needs, thoroughly explained what needed to be done. Will come back for service More

by arnfield1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff patrick
Jan 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 25, 2024

Best & fastest service I ever experienced! Josh was friendly and very proficient. Will definitely return again. More

by JOEWIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Joe, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team, and we look forward to working with you again.

Jan 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Joewia, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. If you have any further questions, please give us a call. We're always happy to help!

January 25, 2024

I would like to acknowledge Steve Sylvis, Service Advisor. I have worked with Steve for many years. He is very kind, understanding, and trustworthy. He is very knowledgeable in his line of work and More

by Judy Gillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Steve here at Ken Ganley Toyota Pittsburgh. We appreciate your business, Judy, and hope to see you again soon!

Jan 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Judy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2024

Very fast service. Explained deal with oil change package and the cost savings for me. More

by shawngt315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Shawn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Jan 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2024

I drive the extra fifteen minutes to visit this dealership over the one closer to my house for all my services. I never struggle to make an appointment, all the employees are great to work with, an More

by rid0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. Josh and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2024

Service department second to none. From the time I set my appointment until the time I left the dealership. All around amazing experience. I won’t take my Tundra to anywhere else for s More

by Muldoon_shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Shaun, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

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