Ken Ganley Toyota Pittsburgh - Service Center

Waiting room is clean, beverages are nice. Staff is professional and courteous. I was able to get my car back shortly. Only downside from this visit is that they didn't properly close the hood Staff is professional and courteous. I was able to get my car back shortly. Only downside from this visit is that they didn't properly close the hood, which I didn't notice until the car warnings started going off and I had to pull over to close the hood. More

Very helpful. They fixed my issue for me even though it wasn’t covered by warranty They fixed my issue for me even though it wasn’t covered by warranty More

Advisor was very friendly and accommodating the time it took to service car was extremely fast took to service car was extremely fast More

No communication after checking in. No verbal estimate of charges. No update on how service was going after approximately 2 hours. I suspect Jeff is new and needs intensive training No verbal estimate of charges. No update on how service was going after approximately 2 hours. I suspect Jeff is new and needs intensive training. More

Fast service, friendly and knowledgeable, any questions you have will be answered, one of the most professional dealerships I’ve been too. you have will be answered, one of the most professional dealerships I’ve been too. More

Easy to schedule an appointment. Smooth process from start to finish once you arrive at the dealership. Smooth process from start to finish once you arrive at the dealership. More

very good service and shortly waiting than every other one! I like it very much and keep it in my mind! one! I like it very much and keep it in my mind! More

I recieve great service here. The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficu The nice thing is, unlike other car dealerships, they don't try to upsell services that are not due or needed. This shows honesty, which is difficult to find in the car business. More

Good. But time wait for service for maintenance on vehicle kind of long wait time But time wait for service for maintenance on vehicle kind of long wait time More

awful customer service all around. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. Would not recommend this dealer to anyone. Did not call back or give updates on repairs. And were rude. More