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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
892 Reviews
Call Service Center (412) 469-3000

892 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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July 17, 2023

Will definitely go here again when my Tacoma needs service. I have no complaints about any work I had done here. More

by BMKST8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 20, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 16, 2023

The service was efficient and the staff were friendly. I have no complaints. Thank you More

by ci4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We strive to make sure that all of our customers leave happy so it's great to hear about your experience here at Ken Ganley Toyota Pittsburgh.

Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We strive to make sure that all of our customers leave happy so it's great to hear about your experience here at Ken Ganley Toyota Pittsburgh.

July 16, 2023

They started on time, they were knowledgeable and friendly. Waiting room is clean, comfortable with amenities like coffee and magazines. More

by LOISTHOMPSON79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for your review, Lois! Customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as a valued customer for many years to come!

Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for your review, Lois! Customer service is always our number one priority, and we're happy to hear that we met your expectations. We look forward to having you as a valued customer for many years to come!

July 15, 2023

I always enjoy my visits when I show up at the dealership and treated with great service and quickness More

by GARYLAKE6881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

GARYLAKE6881 responded

Thanks for being a great dealership

Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2023

Steve Sylvis took care of my service needs very well, as usual. Many thanks. Constance Andres More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi Constance! We are very happy that Steve provided you with a positive experience. We sincerely value your business and look forward to your next visit.

Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi Constance! We are very happy that Steve provided you with a positive experience. We sincerely value your business and look forward to your next visit.

July 15, 2023

Lisa was very professional and friendly and easy to talk with about the vehicle. She told me what was recommended for the car and was able to arrange it being handled that day. More

by LUGARICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for Lisa! We look forward to sharing your feedback with her. Please don't hesitate to let us know if we can be of further assistance.

Jul 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for Lisa! We look forward to sharing your feedback with her. Please don't hesitate to let us know if we can be of further assistance.

July 14, 2023

Took for service and waited. Staff was very friendly and knowledgeable about my questions. Trust I’m Toyota More

by Cunningk0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

July 13, 2023

GreAt service and employees who explain any questions and concerns. Well staffed and quick an easy to get a service appointment More

by Bruce0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business, Bruce, and hope to see you again soon!

July 12, 2023

Got me in and out quickly even found me a better deal than I thought More

by KEVIN.EDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, Kevin, we look forward to having you as a valued customer for many years to come!

July 12, 2023

They have no clue what's going on. Tried and did charge me for emissions when it was exempt. I had to call and get my money back when they realized I had the receipt from last year. Ca More

by SCOTTZIMMERMAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sylvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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