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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
888 Reviews

888 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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December 16, 2022

Excellent service. Professional staff. Respectful and caring towards the customer. The work done was done well. More

by flanmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh!

Dec 17, 2022 -

flanmike responded

Thank you for the service, kindness, caring and the professionalism. Your Dealership is "Top Notch".

December 15, 2022

Very friendly and efficient. Jake was very through and friendly. A pleasure to work with. More

by RWWHEELER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Plunkett
Dec 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

December 15, 2022

This was my second purchase from Ken Ganley. I would recommend to anyone. The credit and sales team are the best! More

by CEVERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

December 08, 2022

Excellent buying experience. Top notch from the beginning to the end. I would highly recommend More

by CHADCYG
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Dec 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

I had a appt, oil change, tire rotation, inspection, it too over 3hours to complete. No car wash, did emission inspection which I do not need, and charge me for it, fist ok change, don’t know if I will be More

by ktkm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 07, 2022

Stopped in for a periodic oil change and tire rotation. Service at Ken's is quite simple pull up to the service garage door, toot the horn, & drive inside. As usual service adviser Lisa is friendly and h More

by BERNIE V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Bernie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 07, 2022

The professional and efficient manner in which the employees provided courteous service was very impressive. They were friendly and helpful and attentive. I’ll be back. More

by JACKGROETSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name.
Dec 07, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Jack! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

December 03, 2022

Lisa is great to deal with. Always a smooth experience. Never an issue. Thank You More

by YANKSFOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lisa and our team, and we look forward to working with you again.

Dec 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2022

Very knowledgeable and friendly. I plan to lease my next truck at ganley when my lease is up More

by MOOCHPSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Dec 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2022

Lisa always looks out for me. Was in for inspection, emissions, oil change, tire rotation. Very nice visit! More

by HAPKRAVETS1
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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