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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
904 Reviews
Call Service Center (412) 469-3000

904 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
September 14, 2022

Quick, efficient and thorough service for the 6 month check up. Concerns addressed and additional follow up scheduled. More

by TOMMCD327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 09, 2022

Very professional and courteous to deal with. Thank you very much for your timely service More

by TMENZLER930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out if you need anything else.

September 05, 2022

The service tech was great. However, I am still waiting to get my estimate for new lenses for my headlights. More

by CHRISTINALIPINSKI186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Ken Ganley Toyota Pittsburgh responded

Christina, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

September 04, 2022

Oil change done along with inspection. The oil was leaking when I arrived home. I crawled under the truck an tightened the plug. It appeared to be only hand tight. Left a message at Ganle More

by RANDYAVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 01, 2022

Great people great service. Love dealing with them. Our car is always in tip top shape More

by WRIGHTRJ735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh!

August 31, 2022

Always have appointments with good service and always address requested issues that we might have More

by RUSCJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2022

I’m not refer any of my friends and families, they say 1 things and did another More

by CHANDRA.PRASAI62
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Steve Sylvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 31, 2022

It’s always a pleasure to deal with the service department and my salesman. I always feel like I’ve been taken care of quickly and fairly. Love my Toyota! More

by SUSANTOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Susan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2022

The service was quick and professional and great courteous techs. Will keep coming here for service More

by MEL_LOW78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 25, 2022

Great dealership to work with. Very quick to get you in for service and very friendly and professional staff More

by S.GETSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2022 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Toyota Pittsburgh!

Aug 27, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out to us if there's anything more we can do!

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