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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
909 Reviews

909 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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April 14, 2022

I thought L’isa was efficient, and took her time with me. The evaluation was done quickly, and I was out of in less time than I planned. Too bad there were no cars in the showroom to checkout. I did not More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi Bill, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2022

Great service, very accommodating, picked up and delivered my vehicle. They went above and beyond! More

by MRAZUM2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 08, 2022

Great service at a great price. All the employees were amazing to work with . Wouldn’t take my tacoma anywhere else. More

by SERGKOGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Apr 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2022

It took a little longer than expected. I got there early and they took me right away which was nice More

by TRACIKABIGTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Apr 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2022

When I purchased my 2019 Tundra I was told there was a 38 gallon gas tank on the truck. I have filled it with the miles to empty at 24 miles and still could not even get 30 gallons in the tank. The service p More

by JOEKUZMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Brashear
Apr 21, 2022 -

Ken Ganley Toyota Pittsburgh responded

Joe, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Upon further review of the build sheet on the truck you purchased, Toyota states the vehicle is equipped with the SR5 upgrade package. This package includes the 38-gallon fuel tank. If it is OK, Mr.Kuzman, we would like to have a technician discuss this further. We will be reaching out and hopefully, we can get everything straightened out. We want to make sure your truck is in perfect working order. Alan Jay Toyota Team

April 04, 2022

Great service at a great price. All the employees were amazing to work with . Wouldn’t take my 4 runner anywhere else. More

by DEAD7795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Apr 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and our service team looks forward to serving you again soon!

April 04, 2022

They were fast and friendly. Took less than an hour for my inspection and also helped with getting a new registration More

by Jillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Jillian, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2022

Lisa was very professional to schedule my service appointment and summarize everything done to the vehicle. Service was done quickly and as expected, love the included maintenance with my vehicle lea More

by JFSTANCATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your service experience with Ken Ganley Toyota. Lisa and our team appreciate your business and hope to see you again soon!

March 29, 2022

Very good experience. Service rep was very nice and helpful. The service was very quick and was well explained. He finished with recommendations of services that should More

by RAEVANS51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Steve and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

Mar 31, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2022

Speedy service from what was told to me upon arrival Staff was very nice upon arrival as well More

by MOOSEBALL05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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