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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
875 Reviews

875 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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January 02, 2025

Never have issues going to get my suv inspection or monthly inspections. The only thing that I have been trying to deal with is my email. My dad keeps getting my email sent to his email and I have chan More

by LNizzy22@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2025

I am always completely satisfied with the service department. I woukdn't take my vehicle anywhere else. More

by Erandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2024

Josh went about and beyond to make sure my experience was excellent! I will be returning based on his great service! More

by libr555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

December 29, 2024

Good people, great service ,friendly staff, good location, Jist a great place to do business. More

by RONTCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

December 27, 2024

always have a great experiand they are helpful the store is always so clean thank you More

by JENNIFERM.SCHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2024

Always takes great care of me no matter if it’s for service, car washing, or questions. More

by Katie Plummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Katie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 26, 2024

The oil change and tire rotation on my vehicle was performed correctly. I was welcomed kindly and instructed where to wait and how long the service would take. Everyone was professional and welcoming More

by PLECENIK256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

everyone there is knowledgeable and helpful; i always leave with perceived value and questions answered More

by JKRAMER1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2024

My TPMS light was blinking. Made a service appointment and was scheduled promptly. I waited at dealer while a factory trained technician corrected my issue. More

by bobk9971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Petrick
Dec 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2024

When I made the appointment I told them I needed the 5,000 mi. Tire rotation and and the heated seats box was pushed in on the one side. They never put that down that I needed the box fixed so when I ca More

by FASTWILLY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you for your feedback. It helps us to get even better.

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