Back

Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
909 Reviews

909 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
March 08, 2022

Had a oil changed scheduled. They took me right away and I was out in less than 30 minutes. More

by VWMOATS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 04, 2022

Lisa was a big help like she always is. I highly recommend the dealership and service department More

by SPRIG10GA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Lisa and our team were able to help, and we hope to see you again!

March 01, 2022

Employees and service is and was always outstanding. Friendly environment to come into. Appreciate the team. More

by DJTHOMPSON116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

March 01, 2022

My maintenance appointment too way too long and I had to bring the car bzz as close because my engine light came on. They had to re-do the work More

by HARBADIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Onderko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

February 09, 2022

I was taken on time. Josh explained thoroughly the bill and work that was done. The free coffee in the waiting area was appreciated and was very good. More

by TIMLINDA1816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josh and our team here at Ken Ganley Toyota.

Feb 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 08, 2022

ciao k g dealer, work was done properly and was 1hr 1/2 as svc rep said. so far well done. bk More

by NMK6559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 08, 2022

Work on my vehicle was completed on time and to my satisfaction. Employees were professional and efficient. More

by JFJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

February 08, 2022

Josh is a great advisor. He’s very respectful, funny and professional. He makes sure all the work that is needed on my vehicle is done correctly and efficient More

by OMARIDUMAS38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2022

There are always very friendly and fast. I have not experienced this in many other dealerships. I will always come back to Ken Ganley for all of my car’s needs. I only wish that they gave more coupons More

by CLANCYCUSTARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

January 31, 2022

There was grease on my seat and door when I got my car back. No one in the office area wears a mask. More

by Toyota Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 14, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

...
70
...