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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
875 Reviews

875 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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December 16, 2024

I didn’t have a service appointment but they fit me in for service , everything worked out thank you again More

by SCOTTCMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott masters
Dec 16, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Scott, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Dec 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Pleased with the service. Will return for future service visits. Would recommend this dealership to others. More

by CGEALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

December 10, 2024

The service employee was very kind and in formative. He went out of his way to help. However. It was a longer wait time than expected. Although there was a problem with online platform that was out o More

by harleynursembh
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 09, 2024

The service people keep you informed on the progress of your service. Service seams to be slow More

by MOCHA1585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2024

I am giving Nick Marshall a 5 start review purely off a phone conversation we had! A very nice person he was on the phone when I called him and said my mother-in-law needed a letter of recommendation in or More

by glidden.daniel22
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

December 05, 2024

It’s easy to schedule service with them. They are very personable and thorough! They are also proactive with making you aware of upcoming vehicle needs. More

by lolamax0699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2024

Very courteous and professional. Advisor was very positive, even though in for warranty work, thanked us for bringing in our vehicle into their dealership. More

by CJFF237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2024

Repair job wasn’t properly done. Paid for two diagnostics that’s didn’t seem to happen. My car noise and unsteady continued as before and yet the mechanic stated that he didn’t feel More

by Djomoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Petrick
Dec 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 08, 2024 -

Djomoy responded

Sure

December 01, 2024

Josh was very attentive and made sure my car was taken care of. He was able to answer any question I had and was very knowledgeable. More

by rachel.oeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Rachel, thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 01, 2024

My service writer was knowledgeable and helpful. Communication was great. Will definitely return for all repairs. More

by AMYUISELT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Amy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

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