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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
909 Reviews

909 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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March 10, 2021

Excellent, friendly and professional service staff and knowledge friendly and honest sales professionals. My 2020 Camry Hybrid exceeds expectations with an overall MPG average of over 45! Individual trips More

by JOHNSONKDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ragland
Mar 10, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 09, 2021

I called my salesperson, Gary, to ask about my service inspection. Gary, who is very personable and easy to work with, took care of everything from scheduling to calling me when my car was done. I also More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review, Mary! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Gary and Steve here at Ken Ganley Toyota.

March 04, 2021

Overall good service. I did not receive a summary of the multi point inspection which would have been helpful to know when I might be needing brakes, tires etc. Also, although the weather was decent, did n More

by HILLPRESC
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Josh and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 04, 2021

I had a wonderful experience during my truck’s recall. All staff was extremely friendly and helpful. I will recommend this dealership to everyone I know! More

by KILLMT2390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Mar 04, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 03, 2021

Quick service for my RAV’s first visit since purchase. The service techs were friendly and competent and I certainly appreciated how fast everything moved. More

by MADMUTZ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

March 01, 2021

The dealership is great to deal with especially the people. They were awesome!!! They make a trip the the garage enjoyable. I cant wait to get back. More

by ASUTTON1951
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Mar 01, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us this fabulous review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

February 24, 2021

I always have a pleasant experience when bringing my truck in for service. Josh and Steve are fantastic and are always very attentive and helpful. More

by JMAIERS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear that Steve and Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 23, 2021

Employees were extremely nice and helpful. My service was done faster than I thought. I scheduled two more service appointments while I was there yesterday More

by CRAWFORD63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us feedback. We look forward to serving you at your next appointments!

February 20, 2021

The squinting has gotten worse. The noise is getting increasingly worse. I’m not satisfied I would take my car somewhere else but I have a warranty More

by SHAWNTIKARICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Slade Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello Shawn, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Sincerely, The Ken Ganley Toyota Pittsburgh Team

February 19, 2021

It was good. Did. Not take very long. Don't know any names...made phone appointment for after work. Everyone is usually nice,I work near..it works for me More

by JOANLJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Feb 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Joan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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