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Ken Ganley Volkswagen Bedford
Bedford, OH
1,134 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service!
Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice.
Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,134 reviews
November 13, 2025
I’m extremely disappointed with the experience I had at this dealership. It’s clear that the service department lacks qualified technicians, as even the Service Manager, Sam, openly admitted that their tec this dealership. It’s clear that the service department lacks qualified technicians, as even the Service Manager, Sam, openly admitted that their technicians only “check the concerns” rather than performing thorough inspections. This kind of attitude reflects a serious lack of care, professionalism, and technical competence. What’s even more troubling is the way women are treated here. I felt dismissed and disrespected throughout my visit, an experience no customer should have to endure. When I tried to voice my concerns and ask reasonable questions about company policies, the General Manager, Tim Nadvit, was condescending and evasive rather than helpful or transparent. That kind of behavior is a major red flag for any business that claims to value its customers. Women deserve to be treated with respect, listened to, and taken seriously especially in environments where automotive knowledge is often assumed to be gendered. This dealership needs to take accountability, invest in proper technician training, and seriously reconsider how it approaches customer service and professionalism. Until then, I cannot in good conscience recommend this dealership to anyone seeking fair and respectful treatment. More
by Treat Customers Better
October 01, 2025
The customer service was absolutely amazing. The coffee was perfect!!George checked in every 20 minutes to give me an update on my vehicle. Thank you Ken Ganley The coffee was perfect!!George checked in every 20 minutes to give me an update on my vehicle. Thank you Ken Ganley More
by zakiyajackson12
Employees Worked With
George Service Department
July 27, 2025
Amazing fast experience no hassle in an out literally! Thank you I will definitely be back to buy another car in future…. Thank you I will definitely be back to buy another car in future…. More
by Marquettathomas28
Employees Worked With
July 21, 2025
the service department at ken Ganley is awesome ! !! Very professional and caring .The technicians are also awesome and hard working ,You have a wonderful team at Ganley !! Very professional and caring .The technicians are also awesome and hard working ,You have a wonderful team at Ganley More
by Donaldhol20
Employees Worked With
Ashley
July 17, 2025
Had an awesome experience! Very friendly and took care of all my needs definitely will continue to come to this dealership! Thank you! Very friendly and took care of all my needs definitely will continue to come to this dealership! Thank you! More
by BRITTANYTEPLEY3
Employees Worked With
Sam
July 13, 2025
Great experience overall! Howard took care of us and was able to help me get into the exact car I wanted. Once the car arrived, we were in and out within an hour. He made the Howard took care of us and was able to help me get into the exact car I wanted. Once the car arrived, we were in and out within an hour. He made the paperwork and entire process very easy. Thank you Howard!! More
by Shaeich
Employees Worked With
July 11, 2025
Everything was magnificent! Huge thanks to Sam Calabrese at Volkswagen of Bedford! He got my tire replaced super quickly and made the whole process smooth and hassle-free. Great Huge thanks to Sam Calabrese at Volkswagen of Bedford! He got my tire replaced super quickly and made the whole process smooth and hassle-free. Great service! More
by Mtasmith1
Employees Worked With
Samuel, Calabrese
July 01, 2025
They are trouble makers. Don’t come to this place. Very disappointed. They damage your car Don’t come to this place. Very disappointed. They damage your car More
by vw
Employees Worked With
June 26, 2025
QUCKKKK! !! very helpful respectful , they even have refreshments/snacks lol but overall i give it a 10/10 !! very helpful respectful , they even have refreshments/snacks lol but overall i give it a 10/10 More
by ameydestiny9
