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Ken Ganley Volkswagen Bedford

Bedford, OH

4.5
981 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 981 reviews

January 22, 2021

I found my 2018 toyota rav4 at Ganley. All the staff was nice and respectful towards me. I would by a car from there again, especially from Joe Walker. More

by Pjjlcox
Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Pete Kash
January 04, 2021

Customers are put first. Work is completed on a timely manner at a reasonable cost. All concerns are addressed without issue. I will continue to use their service. Kudos to John. More

by CWOLLAEGER
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Scott
January 01, 2021

Best car buying experience out of our cars so far. Joe Walker is wonderful to work with! He is attentive, caring, personable, honest, and real. More

by SeeholzerA
Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker
December 31, 2020

Great service here at Ganley, as always. John Scott took excellent care of me, kept me informed all the way. Turned out to be a major engine repair- full turbo replacement, but full drivetrain warranty cove More

by MTRUELSCH
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Scott
December 30, 2020

I highly recommend this dealership. They were professional and very thorough. With Covid they were very safe and made me very comfortable being in the dealership. The sales staff and finance staf More

by Sueskunta
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Recommend Dealer
Yes
Employees Worked With
John Callahan, Howard Micenmacher
December 29, 2020

My experience was great! The service department is always helpful and friendly. They always check up on their customers which is amazing. Overall, service is excellent. More

by FELICIA1JOB
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Recommend Dealer
Yes
Employees Worked With
Mike Murphy
December 29, 2020

The visit went ok, however I wasn't able to get some work done to my vehicle. I wish I had know more before I purchased my car. More

by MAESTROSMINIISTRY
Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
December 25, 2020

Excellent service, fast and very cordial staff from the phone call to the dealership. Check up was done in an hour or so and no one tried to sell me something I didn't need. More

by SGYURGYIK
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember the names, Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Dec 29, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to tell us about your experience. We appreciate it!

December 24, 2020

What can I say about an oil change? Everyone was polite and it took about an hour. That radio station was the bomb, soul Christmas, now that was great. More

by 4753TUGARD
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Dec 29, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to tell us about your experience, we're glad you enjoyed some soul Christmas music while waiting! Happy Holidays.

December 24, 2020

My experience was very good. I found the vehicle I was looking for. The negotiation was straight forward and the financing process was very quick. Howard did a fantastic job showing me the car and explain More

by SALVARRETE
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
Dec 29, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new vehicle! thank you for taking the time to tell us how we did. Howard will be happy to know you are satisfied with your experience!

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