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Ken Ganley Volkswagen Bedford

Bedford, OH

Overview
Employees
Reviews
Vehicles
4.6
1,162 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,162 reviews

September 16, 2024

Wonderful experience today at the dealership. I would absolutely recommend them after my experience today. Service was fast and speed, very mich appreciated! In and out in under a half hour! More

by owensill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
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Sep 20, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2024

Went in for an oil change - got my tires rotate, my battery changed in my key fob and a car wash! Chris H. took good care of me! More

by ayanna.sopshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley, Michael Childs
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Sep 20, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

My car has a monitor set for 80mph. Upon them returning my car I was alerted about a speed of 83mph. Since when is that acceptable? More

by Rick R. Former customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure as they gave me multiple people.
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Sep 13, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Sep 13, 2024 -

Rick R. Former customer responded

I will be waiting on a phone call or email.

September 09, 2024

This dealership has the best service department with technicians that are very polite and knowledgeable More

by Jihan Nassif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, John Scott, Alexis Williams, Daniel Harris
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Sep 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Excellent customer swrvice, very professional and friendly . The service was over and beyond my expectations. . More

by stubbskathy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reddick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Love, Cathy Burnstine, John Callahan, Jack Hamel, Isaiah Bush, Eaton Jones, Ron Jofferion
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Sep 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

Very professional nice Patience teshonseawright was very helpful kind he was very respectful To me wonderful job I appreciate him a lot I love my car 😘 More

by Chanel price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teshon seawright
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Sep 09, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Easy to get an appointment Service was quick and efficient. Mgr was friendly and helpful More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
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Sep 07, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi Cookie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

I was very pleased with the excellent work on my car. At my arrival I was received with warm greetings. The time I spent waiting I was informed about the progress. And when the work was done on my car, z More

by gbatrouny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Sep 06, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Does An Amazing Job Of Making Sure Youu Leave Happy And Driving. Overall I Had An Amazing Experience. More

by Shytown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Te’Shon , Ethan
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Sep 01, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

I received excellent and timely service. The work performed was thorough and inspection was specific. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 31, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello Courtney, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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