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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,132 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,132 reviews

December 13, 2011

Leased a car through Ganley. Brand new. Once signed, they no longer had any interest in customer satisfaction. Problems with the car in the first 1000 miles, not their problem... told me to talk to VW. Just More

by ixg19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn
August 10, 2011

This was one of my best experiences in a car dealership in all the years of owning and getting my car serviced. This service department we way out of their way to make sure I was taken care of. I didn't ha More

by paulshaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writers (forgot his first name)
July 24, 2011

I recently traded in my 2006 Scion Tc for a 2008 VW Rabitt. The GM pretty much stole my car from me saying that he had to do a lot ok work to it...however I had just bought the car 2 months prior. Ma More

by jelly1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and GM
June 01, 2011

I knew I wanted a VW so it was just a matter of selecting the model and getting to a price that would fit my budget. I worked with Joe from start to finish and had a great experience. He went over all the fe More

by VWnewcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Walker
February 28, 2011

On the internet, I shopped all over the state of Ohio for my wife's new Jetta SE. This dealership beat all others with price and with service! Other dealers couldn't even come close & I have three local de More

by johnmwheatey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Walter and Frank Sumpter
February 04, 2011

These guys are awesome, they have gone above and beyond to help me and make me feel welcome. The sale was one of the smoothest and not drawn out sales that I have ever had, I didn't have to sit around the More

by ChrisPinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy, Joe, Steve, Jeff - Others, Jeremy Eisenberg
September 30, 2010

Do not come here for service. Their customer service is horrible. The want to talk themselves out of fixing 'certified pre owned' problems like it's their job. I came here with my last Passat VW with a s More

by rutsski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary the Service guy
July 14, 2010

First of all, I made an appointment in the middle of winter while it was heavily snowing. I drove 45min. to this place with my two kids and mother to look at a car posted on-line. The car was ready for More

by breewise
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett
December 11, 2009

I turned in my lease on my black 2007 Jetta in early November and leased a new red 2010 Jetta from Ganley. Having had a great first experience with this dealership gave me confidence that my second e More

by Ang!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Friedman, JC Sperry, Michael Friedman
September 16, 2009

Lets start with the service department failing to complete the service and repairs the car was brought in for. Brought my 2003 Passat in for some work. A 100,000 mile service, a rear brake issue, a More

by rpietro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter S. Service manager
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