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Ken Ganley Volkswagen Bedford
Bedford, OH
1,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,116 reviews
December 21, 2020
Service now light came on and I knew it was time for an Service now light came on and I knew it was time for an oilchange had oilchanged. After waiting over an hour, I got in the car start it up and servic Service now light came on and I knew it was time for an oilchange had oilchanged. After waiting over an hour, I got in the car start it up and service now light is still on why wasn't this checked by the tech. Per the printout, they checked everything. But the light is still on. Poor service. SMH More
by THEA195592006
Verified CustomerEmployees Worked With
Cathy Burnstine, Alexis Williams
December 19, 2020
great service dept, everything better than expected even though we had an appointment they said they might not be able l to fit us in, and yet they got the work done even earlier than promised though we had an appointment they said they might not be able l to fit us in, and yet they got the work done even earlier than promised More
by PHEMDA
Employees Worked With
colin priebe
December 18, 2020
Didn’t review what service had been done. Different person was there from when I dropped it off. I had to ask for an explanation. John was awesome though at drop off! person was there from when I dropped it off. I had to ask for an explanation. John was awesome though at drop off! More
by QUIANNAC
Employees Worked With
John Scott
December 18, 2020
Made a last minute appointment online.Quick service. In and out. Staff was friendly. Waiting area was clean. Price was just under what I normally pay. and out. Staff was friendly. Waiting area was clean. Price was just under what I normally pay. More
by TORAINM2
Employees Worked With
Cathy Burnstine, Alexis Williams
December 17, 2020
Excellent service... I was taken in on time and serviced quickly. Facility safe and socially distanced. I will continue to come here for service. Service staff very professional and informative. quickly. Facility safe and socially distanced. I will continue to come here for service. Service staff very professional and informative. More
by ALICIAMCTEAR
Employees Worked With
Matt Heilmann
December 17, 2020
Horrible service i will never go back and rhe lady at the front desk tryed to trick me out of my money .im going to tell everyone not to go there front desk tryed to trick me out of my money .im going to tell everyone not to go there More
by KISSESONTHEWIN
Employees Worked With
John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
December 16, 2020
Service department was extremely accomodating, efficient and thorough. Highly recommend Ganley Volkswagen Service Department for any and all maintainance and repair needs, regardless of the make or model and thorough. Highly recommend Ganley Volkswagen Service Department for any and all maintainance and repair needs, regardless of the make or model More
by EROGOFF1
Employees Worked With
Howard Micenmacher, Matt Heilmann, Mike Murphy
December 16, 2020
I was checked in quickly, and my car was serviced quickly. The waiting room was comfortable, with plenty of space for social distancing. Thank you. quickly. The waiting room was comfortable, with plenty of space for social distancing. Thank you. More
by LANDONPLUM
Employees Worked With
Rachel Kosto
December 16, 2020
As much as I do not like having to have my car to be serviced by recalls, I really find that when I visit my dealership, they totally make me feel like a five star customer! They always greet me with a serviced by recalls, I really find that when I visit my dealership, they totally make me feel like a five star customer! They always greet me with a smile and a since of urgency! I rate the service they provide me 100%! More
by curryangel23
Employees Worked With
Matt Heilmann, Mike Murphy, Shelby Gill
