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Ken Ganley Volkswagen Bedford

Bedford, OH

Overview
Employees
Reviews
Vehicles
4.7
1,133 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,133 reviews

May 24, 2025

Went in for a scheduled maintenance. Everyone was very polite and helpful. My wait was going to be 4 or so more hours, so they ordered me an Uber home and another back to the dealership More

by Modetallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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May 25, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Knowledgeable friendly service. Everyone was so accommodating from the time we pulled into the service department. Santino the service manager was professional and went around the More

by soozeeq50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santino
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May 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2025

Thank you Damion Bailey and VW Service folks. I’m still in disbelief 😆🙂 Waiting for bank conversation to go well, then I will really BELIEVE it🙏 More

by taishalaney9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damion Bailey
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May 20, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Volkswagen Bedford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 09, 2025 -

taishalaney9 responded

I wanted my message to be public! OOPS.. 😍 😊

Jun 09, 2025 -

taishalaney9 responded

Plus my purchase time was a 5 Star not 4!! DAMION BAILEY IS THE BEST AUTO SALESMAN I'VE EVER ENCOUNTERED!! 💯 🙏 VERY PROFESSIONAL, EFFICIENT AND CUTE 🤣 😊 #beingsilly

May 13, 2025

I had a flat tire and called to bring in my vehicle for a replacement. George was very helpful. More

by mariah8491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz
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May 16, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Made appointment. Was taken in timely manner. Completed in great time. Washed car. Very happy. More

by js440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Everyone one was very courteous to help with my needs, and I’m looking forward to my next visit, thank to all the staff 👍🏽 More

by jwjr63
Recommend Dealer
Yes
Employees Worked With
George
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May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2025

Eaton was a great worker and very helpful at all times , he was fast and came right to me. Very kind , positive attitude. The best More

by Telishawn Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eaton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Volkswagen Bedford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Great person who worked with me very nice and tried to accommodate me as much as possible smooth process More

by Sween
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello Sween, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

The employees are very friendly and seem to be efficient when they have to order parts it takes to long and it seems to be to expensive More

by Clarence-roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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May 02, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 27, 2025

Great and easy to work with! Kyle was great and found an amazing vehicle for me! More

by Vbrks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Micenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Nadvit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eaton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Apr 30, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We are always more than happy to assist you if anything else comes up. Take care!

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