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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,132 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,132 reviews

July 01, 2020

Dealership is great,service department is excellent and cordial at all times,but I’m still unhappy with my monthly payments ! I’ve made many complaints and inquiries but no concrete answers to my questio More

by CLEMONS.ADOLPH58
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jul 06, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your 5 star review of our dealership! We greatly appreciate the feedback on our different departments and staff.

July 01, 2020

The best car buying experience. Mr. Love was very helpful, caring, and professional. I will definitely be back to buy another car from here. Thanks More

by ARECHAPMAN
Recommend Dealer
Yes
Employees Worked With
Greg Love, Pete Kash
Jul 02, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank-you for the 5-Star review, we appreciate the feedback! Your satisfaction is very important to us, we are happy to hear Mr. Love was able to give you a positive experience. Enjoy your new car!

June 30, 2020

Can’t express how awesome and professional Joe is!! He helped me through the whole process stress free! I’m loving my car!! Couldn’t be happier More

by Chelsea
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2020 -

Ken Ganley Volkswagen Bedford responded

We hope you are continuing to enjoy your new VW! We are happy to hear that Joe did an exceptional job of finding the perfect vehicle at a great price. We hope to see you again in our service department.

June 30, 2020

Everything went well until I got home and read paperwork. Noticed tire rotation was not done. Will bring it back and they will take care of it. More

by JUNKSTUFFDLU
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jul 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback on our service department. We apologize for this miscommunication and inconvenience in service. Our staff will be sure to get this rotation done for you in a timely manner.

June 30, 2020

So far I have been satisfied with all aspects of this dealership. Purchased a vehicle that I truly love, their is one problem needing resolution More

by DOGGNUTS04
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new VW! If any questions should come up, please reach out to Howard or anyone on our staff at any time. We hope to see you again in service for the vehicle's first appointment.

June 29, 2020

I have always had good experiences with Ganley VW. The service staff are friendly and typically communicate well with updates on service progress and timeframes. More

by JAMESONJULIE
Recommend Dealer
Yes
Employees Worked With
Savon Brooks
Jun 30, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review and continued support of our dealership and staff. We appreciate your feedback.

June 29, 2020

Okay service. I don’t understand spending almost $100 for an oil change but can’t get something simple looked at without having to pay a diagnostic fee. More

by JACKIEWARREN41
Recommend Dealer
No
Employees Worked With
Savon Brooks
Jun 29, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback on our service department. We apologize for any miscommunication that may have occurred regarding the costs.

June 29, 2020

It was better than the usual service I would get. Just my pressure in my tire had to be checked. Have not been since the virus. Lot of new faces. More

by Rose
Recommend Dealer
Yes
Employees Worked With
Savon Brooks
Jul 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your 5 star review! We are happy that you came back to our dealership and found everything from start to finish in service to be excellent!

June 27, 2020

I found Mike , my service technician to be very courteous and professinal.He answer all my questions and made sure that I was comfortable with what was being done. He also recommended a part that was needed, More

by Isaac
Recommend Dealer
Yes
Employees Worked With
Linell Renda, Mike Murphy
Jul 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your 5 star review of our service department! We are happy to hear that Mike was able to answer all of your questions and get the work done in a timely manner.

June 27, 2020

I love working with Mike Murphy in the Service Dept. Always accommodating to my schedule. Very pleasant service dept. Appreciate letting me know what needs or doesn't need service. They always return you More

by LBERK0360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jul 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for choosing our service department for all of your maintenance needs! We are glad to hear that Mike always does a great job of getting you on the schedule and making sure everything is of top quality. We look forward to seeing you again.

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