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Ken Ganley Volkswagen Bedford
Bedford, OH
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,121 reviews
Verified Customer
June 25, 2020
Quick and easy experience. No hassle.Helpful and Quick and easy experience. No hassle. Helpful and knowledgeable salesperson. Good amount of cars to choose from on the lot which helped us with our Quick and easy experience. No hassle. Helpful and knowledgeable salesperson. Good amount of cars to choose from on the lot which helped us with our decision. More
by JAS711
Employees Worked With
Wayne Frejofsky
June 25, 2020
Came in for my 10,000 mile service, which was provided at no cost. The work was done promptly, my car was kept clean and sanitary, and the staff were friendly and helpful. I declined to have the optional $35 no cost. The work was done promptly, my car was kept clean and sanitary, and the staff were friendly and helpful. I declined to have the optional $35 tire rotation as the tread was reported to be wearing evenly and it is a job I feel I can do on my own. More
by CCOWAP15
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Savon Brooks, Cecilia Hensley, Alexis Williams
June 17, 2020
Nothing but a waste of my time. I brought my car in because my check engine light was on. Prior to that I took my car to my regular machanic and he said the code was for a cam shaft position sensor but because my check engine light was on. Prior to that I took my car to my regular machanic and he said the code was for a cam shaft position sensor but they don’t do that work. So I brought my car here and instead of checking what I brought the car in for I received a call and was told I needed my transmission lines flushed and my brakes flushed. I’m not a mechanic but I’m 99% sure neither of those have anything to do with my engine. Even worse was that it took them 2.5 hours to do that and didn’t even have a chance to look at my engine so I’m taking my car elsewhere. More
by JK171186
Employees Worked With
Savon Brooks
June 17, 2020
We have just purchased our 2nd VW GTI from Joe and Ganley VW. Joe has been amazing, he stuck with me through all my questions and concerns. He was amazing when I decided, after applying for credit and sche VW. Joe has been amazing, he stuck with me through all my questions and concerns. He was amazing when I decided, after applying for credit and scheduling a pick up time, to cancel at the very last minute due to Corona virus and its impact on the markets. Without a reservation I will recommend Joe Walker to provide professional and personable service. None Better More
by dhester
Employees Worked With
Joe Walker
June 16, 2020
Mike Murphy help me and I can say he did an exceptional job. He went above and beyond to get my car serviced. I was in and out the the dealership in no time. Thank you job. He went above and beyond to get my car serviced. I was in and out the the dealership in no time. Thank you More
by SHANICETATE396
Employees Worked With
Mike Murphy
June 11, 2020
This is my 4th vehicle and I have not been disappointed with service or customer service. Greg Love and Mike Murphy are the best and I trust their judgment. with service or customer service. Greg Love and Mike Murphy are the best and I trust their judgment. More
by COLEGDCOLE
Employees Worked With
Dayton in finance, Greg Love, Mike Murphy
June 11, 2020
Very predatory salesman and took advantage of young customer while neglecting comfort levels during car buying process. Worst car buying experience. Very disappointing. Thank you! customer while neglecting comfort levels during car buying process. Worst car buying experience. Very disappointing. Thank you! More
by ALANA.PEREZ40
Employees Worked With
Schawn Smith Jr, Kevin Weiss, Cecilia Hensley, Todd Meek
June 10, 2020
Wait too long, and problem wasn't addressed 1str time I made an appt. Told I would be in front of line if I did. I waited 1.5 hours. to check a tire pressure light sensor that was "off". My tires were I made an appt. Told I would be in front of line if I did. I waited 1.5 hours. to check a tire pressure light sensor that was "off". My tires were just rotated at this location 2weeks prior. More
by VEHITIANALWAYS
Employees Worked With
Didn't give names
June 09, 2020
Great experience....great people and very fast financing...i will tell as many people as I can to come see your dealership....thanks for helping my daughter out financing...i will tell as many people as I can to come see your dealership....thanks for helping my daughter out More
by NA0
Employees Worked With
Greg Love
