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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,126 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,126 reviews

May 01, 2020

Great service Schwan Smith is the best he made everything so easy for me! Very professional young man very nice staff very clean awesome service. More

by ARAMIS_WOODY
Recommend Dealer
Yes
Employees Worked With
Schawn Smith Jr
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review. We are glad to hear that our staff did an exceptional job.

May 01, 2020

Great service and ensured social distancing. Was timely in returning calls and helpful with the whole process. Howard was a great salesman to work with More

by Briancenta
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review.

April 29, 2020

Thanks for taking superb care of my purchase. Chelsea Thanks for taking superb care of my purchase. Chelsea was great to deal with and kept me well informed. Tony and Pat, the managers went above and bey More

by JEFFREYMCMAHAN
Recommend Dealer
Yes
Employees Worked With
Tony Vasquez, Schawn Smith Jr, Cathy Burnstine, Chelsea Dunlap
Apr 30, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new vehicle! We are thrilled to hear that our staff was exceptional from start to finish. We hope to see you again in our service department.

April 29, 2020

THEY WILL DAMAGE YOUR CAR!!!! I brought my Newly Purchased Vehicle that was sold by this dealership and I purchased the paint protection program which involves putting Xzilon on th More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Heilmann, John Scott, Savon Brooks, Alexis Williams, Wayne Frejofsky, Mike Murphy
Apr 30, 2020 -

Ken Ganley Volkswagen Bedford responded

We are very sorry to hear about this experience and want to make it right. We are notifying management of this review. Thank you.

April 28, 2020

The process was very easy and Greg was very helpful. He was available when I needed to talk to him and prompt to return emails. More

by KASEYKALCHERT
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Love
Apr 30, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for purchasing your new vehicle with us and for this review! We hope to see you again in our service department.

April 27, 2020

Mr love, Scotty, and everyone at Ganley VW made my experience very pleasant they took car of all my concerns in a timely manner impressive More

by Bassplayer
Recommend Dealer
Yes
Employees Worked With
Any one who I missed thank you , Greg Love, Schawn Smith Jr, Pete Kash, John Scott, Savon Brooks, Cecilia Hensley, Lionel Head, Todd Meek
Apr 28, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

April 24, 2020

Joe was fantastic! Our purchase was during Covid which made much of the process phone and email based - Joe was very quick with his responses back to my questions and made the purchase process easy! More

by Morgan
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new vehicle and we hope to see you again in service!

April 23, 2020

Joe was extremely helpful. He was honest and worked with me every step of the way. My experience with him was the best car buying experience I have had to date. Strongly recommend. I will be returning. More

by bcsweeny
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you and congratulations again!

April 22, 2020

We brought the 19 GLI in for a rattling noise. I truly appreciate the excellent communication from Savon in service. He explained the problem and provided us with a solution. Everything was under warranty More

by michelec69
Recommend Dealer
Yes
Employees Worked With
Savon Brooks
Apr 23, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

April 22, 2020

Everyone at the dealership were friendly.our sales person Schawn was on top of everything. And he went out of his way to get us a dependable car. Megan was also friendly and nice. We appreciate every body wh More

by Sbeasley56
Recommend Dealer
Yes
Employees Worked With
Megan and Dayton., Schawn Smith Jr, Todd Meek
Apr 23, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new vehicle and we hope to see you again in our service department!

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