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Ken Ganley Volkswagen Bedford
Bedford, OH
1,155 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service!
Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice.
Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,155 reviews
June 08, 2019
Competent sales staff and well organized dealership I went to inquire about a VW Golf R Kevin Weiss was very professional and has a very knowledge of the car , the brand in general .We went for a test I went to inquire about a VW Golf R Kevin Weiss was very professional and has a very knowledge of the car , the brand in general .We went for a test drive despite the fact I told Kevin I am not ready to buy and I am not making any promise to buy , but he still invited me for the test drive and stated " this is the right think to do to know and appreciate the car" . The car performed perfect , however is kind of small and expensive for a VW Golf ; it is a perfect " sleeper " as is powerful and fast but does not attract attention . We left in very good terms and there was no pressure to purchase and we left the door open to a deal after do some more thinking . The dealership is very clean and very nicely decorated ; the quality of the furniture is high and the cubicles for the sales staff are nice and provide privacy to do business ; it shows the management invested to make the place really nice . Overall , very pleasant experience - we are still in touch over e-mail and may still make a deal . I gave a good review despite not buying because they deserve it - they did their job despite my condition " not buying today " - in other places customer is dismissed if the sales person noted they are ready to buy and just " kicking tires " . Good job! Horia L Craciun More
by likes watches
Employees Worked With
Kevin Weiss
June 07, 2019
2019 Volkswagen Joe was wonderful to work with for my first car purchase. He explained every step of the way clearly and made me feel comfortable throughout the entir Joe was wonderful to work with for my first car purchase. He explained every step of the way clearly and made me feel comfortable throughout the entire process. More
by CMGargiulo
Employees Worked With
June 01, 2019
Worth the wait! Joe has been patient with me since my initial contact and inquiry in December. He kept checking in with me while I worked on improving my credit score Joe has been patient with me since my initial contact and inquiry in December. He kept checking in with me while I worked on improving my credit score. He let me know of the deals and specials as they came up, but patiently waited on me to be ready. He gave me a tutorial on the vehicle as a bonus. Awesome and informative experience! More
by Snowsmommy
Employees Worked With
May 29, 2019
2017 Jetta Great buying experience I do not normally write reviews, however this buying experience was so professional, friendly, and fast. It was a welcoming Great buying experience I do not normally write reviews, however this buying experience was so professional, friendly, and fast. It was a welcoming dealership from start to finish, with the knowledge and true passion provided by my salesman Joseph Walker that made it feel like family. Thank Again Joe More
by Jregal355
Employees Worked With
May 25, 2019
Reasonable I bought a used kia from this dealer. The salespeople here are the most respectful and honest of any dealership I've encountered. They didn't even fli I bought a used kia from this dealer. The salespeople here are the most respectful and honest of any dealership I've encountered. They didn't even flinch when i wanted to get the car checked out with a mechanic, and were willing to lower thier price after i pointed out a warping of the front roters. Joe Walker was especially helpful, he's the first salesman I've ever felt reasonably comfortable talking to. A real guy, not too pushy to make the sale. More
by Patrick Leonard
Employees Worked With
May 24, 2019
Exceptional dealer Exceptional Servcie I had a wonderful experience at Ganley Foreign Auto imports! Especially because of my salesperson Darren Cgartwright he was very attentive he knew exa I had a wonderful experience at Ganley Foreign Auto imports! Especially because of my salesperson Darren Cgartwright he was very attentive he knew exactly all my needs and matched them with the perfect car. He gave me all the necessary information I needed to know about the car and more. I felt really comfortable throughout the entire process. At the end of the sale I felt like a well informed consumer and I drove away happy and satisfied! Darren made my car buying experience a breeze I cannot be thankful enough to have had him! The entire Ganley team also took really good care of me! Highly recommend this dealership you will not be disappointed. The staff at Ganley knows their business and what people need in terms of buying a car. Thank you Darren and the Ganley team! More
by ekiwis
Employees Worked With
Darren Cartwright
May 19, 2019
Great customer service Darren and Jenny were both so helpful. They listened to my needs/concerns and worked hard to bring solutions to the table. I was going through a very Darren and Jenny were both so helpful. They listened to my needs/concerns and worked hard to bring solutions to the table. I was going through a very sad loss of a dear pet (so not making decisions as well as I normally do), and they were both very patient with me in weighing my options and answering all my questions. I will definitely recommend this team to my friends/family. Darren’s sense of humor also made the process fun! More
by HalleesMom
Employees Worked With
Jenny, Darren Cartwright
May 16, 2019
JOE IS THE MAN!!!! Joe made my car-buying experience stress-free and seamless. He is very honest, attentive and answered all of my questions — and since this was my fi Joe made my car-buying experience stress-free and seamless. He is very honest, attentive and answered all of my questions — and since this was my first solo car buying experience, I had A lot of questions and always felt that he was being straightforward with me. I did my homework before I actually found the vehicle that I ended up purchasing, so I knew what I wanted and Joe made sure that I got the best deal and best financing rate possible. He also accommodated my needs and requests, and never made me feel like I was just another customer or commission. In addition, my experience with his team was also very pleasant and high-quality. And Joe is also a genuine person who goes above and beyond for his customers in a professional and respectful manner and I am happy to recommend him. More
by Happyhondagirl
Employees Worked With
May 13, 2019
Always the best. I have bought or leased several cars from Joe Walker at Ganley VW. Joe is the best! He is extremely knowledgeable and helpful about the cars and the I have bought or leased several cars from Joe Walker at Ganley VW. Joe is the best! He is extremely knowledgeable and helpful about the cars and the financing details. He is also very thorough in covering all the issues that we might have about anything and then "introducing" us to our new vehicle and its many features. Being in the care of Joe is always a most pleasurable and comfortable experience for my wife and me. More
by JoeVW
Employees Worked With
May 09, 2019
Purchasing leased vehicle Spoke with Darren several times over the phone. He walked me through the end of lease process. Answered all my questions, even though I had not met hi Spoke with Darren several times over the phone. He walked me through the end of lease process. Answered all my questions, even though I had not met him previously. He had just answered my call when I had phoned the dealership. Darren was very helpful, the next car I purchase will be through him. More
by Gaylelg
Employees Worked With
Darren Cartwright
