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Ken Ganley Volkswagen Bedford
Bedford, OH
1,162 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service!
Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice.
Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,162 reviews
February 23, 2025
It is always a pleasure visiting Bedford Volkswagen. The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedf The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedford Volkswagen. Also, Mr. George was great the customer service was great and I give it 4 stars I would’ve given 5 but there’s always toom for growth. More
by mzpompey
Employees Worked With
George, Alexis Williams
February 15, 2025
Went in thinking it was just another dealership but was pleasantly surprised to find out otherwise. Everyone was very nice as well as understanding, I told them what i wanted and they got it done! pleasantly surprised to find out otherwise. Everyone was very nice as well as understanding, I told them what i wanted and they got it done! More
by marronjo
Employees Worked With
Kyle, Cicero
February 14, 2025
Joe Scott, Joe Walker, and the finance department are superb. This is our fourth purchase here and we get treated like family. We only buy our cars from Ken Ganley Volkswagen.!!! Great customer service, superb. This is our fourth purchase here and we get treated like family. We only buy our cars from Ken Ganley Volkswagen.!!! Great customer service, great cars, and great value. We love our new Taos. Thank you!!! More
by jenstull7777
Employees Worked With
Other Employees :
The gentleman who handled our finance paperwork was very nice and efficient.
February 10, 2025
Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly well conversation, attentive, patient, understanding, helpful, answered all questions clearly More
by Alla
Employees Worked With
Georgie Perz adviser service department did good job
February 08, 2025
Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯% timely fashion, I was very placed.my Representative was the best 💯% More
by Carol
Employees Worked With
Josh👍🏾👍🏾👍🏾
February 07, 2025
If you are looking for professionalism, competence, and courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarif courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarification or needed something repeated. Kudos to Chad! From a very satisfied customer, Cheryl Harris More
by charris
Employees Worked With
Chad, John Scott, Alexis Williams, Tim Nadvit, Daniel Harris
January 31, 2025
Howard was excellent in making sure that I was taken care of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority. of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority. More
by Walkec38
Employees Worked With
January 25, 2025
The dealership was very helpful in tending to my needs and creating a comfortable environment for purchasing a vehicle. and creating a comfortable environment for purchasing a vehicle. More
by Walkec38
