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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

5.0
117 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 117 reviews

January 09, 2024

Ben Stroh is fantastic to work with ! He went above and beyond for us. Thank you to Carlo as well! More

by jujule0628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stroh, Carlo
Jan 11, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your kind words and this wonderful review! We're glad Ben was able to help you out!

December 29, 2023

Great service , great knowledge of product and love how they are on following up. Carlo is a rockstar! Dylan was also awesome and kind. Thank you Malik for always checking on us. More

by lissibug18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan, Carlo, Malik , Ricky and Jim from parts
Jan 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2023

Matt Geraci was awesome. Just purchased my third car from him. I would highly recommend you contact Matt and Ganley Volkswagen Westside for your next car purchase. More

by helendiane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
Dec 30, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Thanks again for the recommendation, and have an amazing day!

December 20, 2023

Robert Martin is great! ! Wonderful to work with and would recommend asking for him to deal with!! The man!! More

by tonydelo44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Dec 22, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2023

The service dept. is unbelievable! They go above and beyond for their customers. I can’t tell you how many times they have helped me out. The epitome of what it mea More

by ndicioccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pergl
Dec 20, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Volkswagen North Olmsted. Please don't hesitate to reach out to us if there's anything more we can do!

December 17, 2023

We were able to find what we were looking for and had great help finding the right vehicle for me. Greg was a great person in responding to our needs and helped to expedite the shopping process while cle More

by hdjevan007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Carnagie
Dec 19, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 17, 2023

Excellent experience and Matt Geraci was terrific! He helped make the process so easy as we were buying the car while out of state. More

by RJG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
Dec 18, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2023

I went in yesterday ( sunny Saturday) for a rear break rotor/pad replacement and noticed my service report stated “car washed, that’s a free complimentary service”. This was not true. It was sunny and 50 More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two female advisors
Dec 19, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi Felicia, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 16, 2023

Friendly people who try to get you in and out fast! The waiting room is clean and comfortable. More

by Mariapietrovito
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 18, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2023

John and Ben are the best! They made the entire process seamless and smooth while giving us a great price! Highly recommend More

by kristenseleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Ben
Dec 18, 2023 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! Thanks again for the recommendation, and have an amazing day!