
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Everything was like pulling teeth to get completed. Scratches, dents, cigarette smoke and stained seats. This dealership did not want to take care of it. The sales person was not very helpful and pushe Scratches, dents, cigarette smoke and stained seats. This dealership did not want to take care of it. The sales person was not very helpful and pushed back on n all the issues listed above. I had wait over six hours to have finance work with me even though I was a the dealership before people placed ahead of me. More
Refreshing is the correct word to describe our experience meeting with the excellent sales team at Ken Ganley Westside Volkswagen. From the beginning, we felt at home like part of the family exactly the way meeting with the excellent sales team at Ken Ganley Westside Volkswagen. From the beginning, we felt at home like part of the family exactly the way we try and treat our own customers. Features & benefits win every time and a special thanks to John, Chris, Terry, and Morgen for their patience with us and knowledge of product. This Arteon is awesome!!! More
They are super helpful and gave us a great deal. We couldn’t have gotten better service anywhere else. We couldn’t have gotten better service anywhere else. More
NATI TORRES ES UNA CHICHA MUY AGRADABLE , MUY ATENTA , HERMOSA , TE FELICITO TE DESEO MUCHO EXITOS EN TU PUESTO DE TRABAJO -GRACIAS POR SER TAN AMABLE HERMOSA , TE FELICITO TE DESEO MUCHO EXITOS EN TU PUESTO DE TRABAJO -GRACIAS POR SER TAN AMABLE More
Bosko was a great salesman. Listened to my needs and supported me throughout. Car was well priced and he allayed some of the concerns I had with it (i.e. getting me a touch up p Listened to my needs and supported me throughout. Car was well priced and he allayed some of the concerns I had with it (i.e. getting me a touch up pen for some scratches, getting me a ride, full tank of gas). More
The saleswoman could not of been nicer. She should us exactly what we were looking for, gave us choices of colors and options. She worked with us with the True Car pricing, which we got and She should us exactly what we were looking for, gave us choices of colors and options. She worked with us with the True Car pricing, which we got and gave us what we wanted for our trade, which was the price from Carvana. We were very happy with our deal. Would recommend Ken Ganley Westside imports to anyone looking for a VW. More
Very well organized and efficient. Employees were helpful and knowledgeable . Understood the customers needs and what they were looking for. Employees were helpful and knowledgeable . Understood the customers needs and what they were looking for. More
I believe your cars need more closely checked before you offer them for sale as used. Your service and sales had no clue the car I purchased had a broken windshield when I picked it up off your lot. I give offer them for sale as used. Your service and sales had no clue the car I purchased had a broken windshield when I picked it up off your lot. I give the credit for hopefully rectifying the situation (still waiting on a check). More
I have been a customer for several years and they keep a high customer service standards. I leased several cars and this is my place for a great VW experience. high customer service standards. I leased several cars and this is my place for a great VW experience. More
Excellent experience. Sarah Talbott did a great job. She was very helpful and knowledgeable. We really liked her approach to customer service - proactive, but not pushy. S Sarah Talbott did a great job. She was very helpful and knowledgeable. We really liked her approach to customer service - proactive, but not pushy. She made the whole process seamless and easy. More