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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

June 24, 2022

Everything was like pulling teeth to get completed. Scratches, dents, cigarette smoke and stained seats. This dealership did not want to take care of it. The sales person was not very helpful and pushe More

by cmsmitty11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Whitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Geraci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 23, 2022

Refreshing is the correct word to describe our experience meeting with the excellent sales team at Ken Ganley Westside Volkswagen. From the beginning, we felt at home like part of the family exactly the way More

by raddad2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgen Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2022

They are super helpful and gave us a great deal. We couldn’t have gotten better service anywhere else. More

by BSVAMOS21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Rivers, Igor Zaiats
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2022

NATI TORRES ES UNA CHICHA MUY AGRADABLE , MUY ATENTA , HERMOSA , TE FELICITO TE DESEO MUCHO EXITOS EN TU PUESTO DE TRABAJO -GRACIAS POR SER TAN AMABLE More

by danilolabrador
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathalia Torres
Jun 25, 2022 -

Ken Ganley Westside Imports responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!

June 22, 2022

Bosko was a great salesman. Listened to my needs and supported me throughout. Car was well priced and he allayed some of the concerns I had with it (i.e. getting me a touch up p More

by ADJERID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Keyes, Bosko Gasic
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2022

The saleswoman could not of been nicer. She should us exactly what we were looking for, gave us choices of colors and options. She worked with us with the True Car pricing, which we got and More

by BOBANDGERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonja Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Bob Zeleny, Josh Gallam
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 22, 2022

Very well organized and efficient. Employees were helpful and knowledgeable . Understood the customers needs and what they were looking for. More

by SGSBHENRY
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Olesen
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 22, 2022

I believe your cars need more closely checked before you offer them for sale as used. Your service and sales had no clue the car I purchased had a broken windshield when I picked it up off your lot. I give More

by MGPETTIT937
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trey Keyes, Bruce Green
Jun 23, 2022 -

Ken Ganley Westside Imports responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

June 22, 2022

I have been a customer for several years and they keep a high customer service standards. I leased several cars and this is my place for a great VW experience. More

by CARLOS64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 24, 2022 -

Ken Ganley Westside Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2022

Excellent experience. Sarah Talbott did a great job. She was very helpful and knowledgeable. We really liked her approach to customer service - proactive, but not pushy. S More

by BAC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Igor Zaiats, Sarah Talbott
Jun 08, 2022 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5-star treatment by Sarah! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ken Ganley Westside Imports

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