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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

February 04, 2021

James at Hyundai Service explained each item on my 15k mile service, and made sure my request to not wash the car was complied with. We also discussed the benefits of engine cleaner additives and when to More

by jmbud
Recommend Dealer
Yes
Employees Worked With
James Sampson
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Hyundai. We are so glad to hear you were treated well by James and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

February 04, 2021

Pleasant people and patient. We test drove and had all our questions/options explained. Tom was great to work and made sure all our needs were met. More

by CHROBAKBOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Tom and that he was able to get you into your new vehicle! Please let us know if there is anything else we can assist you with. -Ganley Westside Subaru

February 04, 2021

All the staff I dealt with were very friendly, competent and caring about my needs. Hats off to Lamar for his excellent customer service. Mike and Terry added to the trouble free experience with no pressu More

by D-KASUNIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, Michael Vanderhoof, Lamar Green
Aug 28, 2022 -

Ken Ganley Westside Imports responded

Our team is thankful for you filling out this review and we are excited to hear that you had your best sales experience with our team!

February 03, 2021

Everyone was very accommodating and patient, even with problem with credit block. Answered all of my questions. Returned calls as promised. Financing was not stressful. More

by MTMONTAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dell'Anno
Aug 28, 2022 -

Ken Ganley Westside Imports responded

So happy to hear it was such a stress free experience!

February 03, 2021

This was my first time leasing a car and the whole thing from test drive to walking out the door was smooth. Sherry was a great salesperson. We’ll be back for all of our Subaru needs. More

by Deirdre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Ken Ganley Westside Imports responded

Deidre, We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Subaru

February 03, 2021

Carlo and Matt worked with my tough situation and made it happen! I couldn’t be any happier with my new Jetta! Also- Matt was extremely educated on all of the features my new car has! Thank you so much Ganle More

by ashmmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Todd Meek
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to lease your new Jetta. We appreciate the opportunity to assist you during your car shopping experience and are pleased that your visit was a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. Enjoy your new VW! -Ganley Westside Volkswagen

February 03, 2021

Ganley Westside Imports has taken care of my families' car needs for over a decade now. Always very professional and very nice to work with. More

by Chris Whitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Collins
Feb 03, 2021 -

Ken Ganley Westside Imports responded

Chris, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate your loyalty. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

February 03, 2021

What a great experience purchasing an awesome new Ascent! Mike Olesen was our sales person and guided us through the process smoothly and was very informative orienting us to our new vehicle on delivery. His More

by MARIAN_116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Olesen
Feb 03, 2021 -

Ken Ganley Westside Imports responded

Marian, We are so happy to hear that you received 5 star treatment by our sales team! We hope you love your new Ascent. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Mike, Robert, and Mike! -Ganley Westside Subaru

February 03, 2021

excellent service and scheduling !!! work done in a clean timely fashion. Ganley Subaru service dept has always been very professional and courteus ,favorite dealership for my service needs More

by thomasheff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Ken Ganley Westside Imports responded

Thomas, We are so pleased that your service experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Subaru

February 01, 2021

My battery kept dying and I had to call road assist 4 times to jump it. Service told me to bring it in so they could test it to see if the battery was defective. It was defective and they replace it wi More

by catena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Shaw, Keith Rivers, Diego Dennison
Feb 01, 2021 -

Ken Ganley Westside Imports responded

Catena, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

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