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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,779 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,779 reviews

February 05, 2020

As always service was quick and painless. Brianna was amazing and very informative. She even had a report done for me with the receipt and information about my vehicle, which was a first for me. Thanks a More

by DANAD1987
Recommend Dealer
Yes
Employees Worked With
Robert brown
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 05, 2020

Sold be a broken brand new car. Could care less about the humans that have to pay for a lemon. Never again buy a hun More

by TOMKRATKO
Recommend Dealer
No
Employees Worked With
Michael Vanderhoof
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Tom, I will have a manager reach out to you to help resolve any issues you are experiencing with your vehicle. I appreciate you taking the time to leave us your feedback as we will use it to help improve our customer service. Ganley Westside Imports

February 05, 2020

Recall visit for my Subaru cross treck Always fast and friendly.. was told it would take 1.5 house and the were done in 45 minutes and even washed my car for me . More

by MSWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Meadows
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 05, 2020

service great everybody was great to work with. They were very prompt and turned my car around quickley. The price of oil change and tire rotation was very pricey More

by Mike C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
diago
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 05, 2020

Easy...Fair I have been dealing with Ganley Subaru for about 10 years. I have leased three Subaru's during that period. I have always walked away satisfied and th More

by DTERRY211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Matos, Nicole Dell'Anno
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

February 05, 2020

I had my oil changed, tires rotated and car washed. Service was impeccable as usual! My service was performed in the timeframe promised and I was notified when it was completed. More

by PARROTHEAD60
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wendling
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 04, 2020

Installation of wet trailer hitch assembly. My son Michael brought the new Subaru Ascent in to have the trailer hitch assembly which we ordered as part of the new car purchase installed. The ser More

by GCASTLE107
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Jon Zapisek
Feb 05, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 04, 2020

Bad experience turned into good experience Mark Roscoe Of the Subaru service center helped me out by economically replacing a tire I previously had patched by their service center. Everyone wa More

by CCAROLSHERMAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roscoe and Juliana
Feb 05, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 04, 2020

My most recent visit was less than satisfactory. When I looked over the summation of the work completed I noticed the service department failed to complete a service I had ordered. It should not be the res More

by DNOB99
Recommend Dealer
Yes
Employees Worked With
Kathryn Sherman
Feb 05, 2020 -

Ken Ganley Westside Imports responded

We are sorry for the oversight on your last service visit. We appreciate your feedback and will use this to help improve our customer service going forward. I apologize for the inconvenience of your time. I can have a manager reach out to you if you provide us with some form of contact information.

February 03, 2020

I have been dealing with this dealership since 2008, and they have always been professional and helpful. I trust them implicitely. I will continue to come back! More

by SCOUTER1254
Recommend Dealer
Yes
Employees Worked With
Lennox West
Feb 05, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

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