
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,776 reviews
Convenient, timely, friendly, thank you for the convenient, timely, and friendly service! Very Much appreciated. convenient, timely, and friendly service! Very Much appreciated. More
I was greeted well and treated with respect. I felt that the service was of quality and effective. I felt that the service was of quality and effective. More
Always efficient & courteous. Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services sh Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services should have priority. The waiting area is comfortable. I think prices are reasonable compared to some independent repair shops. More
No was very quick to respond my questions I had. Everything went very smooth on my purchase experience. Everything went very smooth on my purchase experience. More
Friendly efficient stays in touch I like the text message to keep in contact Eta on service time is accurate message to keep in contact Eta on service time is accurate More
Fast, friendly, very timely service was completed in approximately an hour, and over all service was well delivered. approximately an hour, and over all service was well delivered. More
Nate is such an awesome guy. He genuinely wants to help people in a business full of people that just think of you as the next number. Listen to him and stick with him! He genuinely wants to help people in a business full of people that just think of you as the next number. Listen to him and stick with him! More
It was a minor inspection but everything went smoothly. Especially appreciated the service being completed on time, as I was waiting. Especially appreciated the service being completed on time, as I was waiting. More
I don’t recommend this dealership. The staff are often surly and they seem to be in a big upsell in service program. I feel like they are focused on service revenue per car metrics rat The staff are often surly and they seem to be in a big upsell in service program. I feel like they are focused on service revenue per car metrics rather than helping customers. On my last visit they recommended an engine air filter when I had just changed it a few weeks earlier. I don’t trust their recommendations. By contrast, I take my other car, a Honda to Ken Ganley Honda and they are friendly, prompt and efficient. Ganley Westside VW would be wise to do some mystery shopping at Ganley Honda. Night and day. More
Nate was marvelous. He was knowledgeable, professional, personable, and very patient. I would highly recommend him to friends and family. He was knowledgeable, professional, personable, and very patient. I would highly recommend him to friends and family. More