Back

Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
Contact Dealership

25730 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 3,776 reviews

April 25, 2017

Tuscon purchase Amanda was terrific and informative. She was patient with my kid. I will recommend Hyundai products and Amanda. I love my Tuscon. Will probably be bac More

by danandadam09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2017 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new Hyundai Tucson. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thanks you, as well, for your positive review. We look forward to seeing you again during a future visit. Enjoy your new Tucson! Ganley Westside Imports

April 20, 2017

Terrible customer service. You need to learn how to develop better relationships between the consumer and the dealership. When someone is upset the first th More

by not thrilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not mentioning names
May 02, 2017 -

Ken Ganley Westside Imports responded

Public dealership response: Thank you for taking the time to review your recent experience with Ganley Westside Imports. At Ganley Westside, we pride ourselves on providing "5 Star Service" 100% of the time, and it seems that you do not feel that you received this level of service. For this, I sincerely apologize. We value you as a customer, and would welcome the opportunity to correct any and all errors that were committed during your visit to our dealership. Please contact me directly at the phone # or email address below and I will be glad to further discuss your recent experience in person. Thanks again for your review, which with any additional information that you are able to provide, we will use to improve the Sales & Service Experience for future guests. I look forward to hearing from you. Regards, Andy Carl Internet Sales Director Ganley Westside Imports (440) 734-2000 x5016 andy.c@ganleywestside.com

April 20, 2017

Dan Cooley Erin helped get me into the right car and did her best on pricing. I am enjoying my santa fe and will be having all of my services done by the dealers More

by dancooley86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Misch, Erin Coulter
Apr 20, 2017 -

Ken Ganley Westside Imports responded

Dan, Thank you for choosing Ganley Westside Imports as the location to purchase your new Hyundai Santa Fe. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again during a future visit. Enjoy your new Santa Fe! Ganley Westside Imports

April 20, 2017

Best Car Buying Experience Ever The only car buying experience I have ever had where I felt that I was being educated, not sold. I did my homework online, communicated via telephone More

by borzene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Edwards, Nicholas Misch
Apr 20, 2017 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports for the purchase of your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you and earn your business. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Ganley Westside Imports

April 13, 2017

Ganley Review Buying a car here was a pleaseant experience for me and my father. The staff was kind and patient and several of them stayed after hours to finish up More

by hannahpapp41
Recommend Dealer
Yes
Employees Worked With
Michael Vanderhoof, Trey Keyes
Apr 13, 2017 -

Ken Ganley Westside Imports responded

Hannah, Thank you for choosing Ganley Westside Imports as the location to purchase you new Hyundai. We appreciate the opportunity to work with you and your father, as well as your positive review, and look forward to seeing you again during a future visit. Thanks again & enjoy your new Elantra! Ganley Westside Imports

April 12, 2017

Best car buying experience ever As an eastsider, I was not looking forward to a trip across town, but was very interested in the pricing presented by Ganley in their advertisement. H More

by phylliswhelad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hein
Apr 13, 2017 -

Ken Ganley Westside Imports responded

Phyllis, Thank you for making the trip across town to lease your new Hyundai Sonata from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are glad to welcome you to the Ganley Westside family. Thank you, as well, for your kind and detailed review. We look forward to working with you again. Enjoy your new Sonata! Ganley Westside Imports

April 11, 2017

Alltrack Purchase I found the car I wanted here and drove 3 hours (from Michigan) to get the car. This is a trip I would happily make again. Everyone was helpful, knowl More

by wiglof11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof
Apr 11, 2017 -

Ken Ganley Westside Imports responded

Thank you for making the trip down to Ganley Westside Imports to purchase your new Volkswagen Golf Alltrack. We appreciate the opportunity to work with you and earn your business, as well as your kind review, and look forward to seeing you again! Enjoy your new Alltrack! Ganley Westside Imports

April 09, 2017

oil change The staff at the dealership is first class, very professional, excellent service as always, wait time is always under an hour. always a great experien More

by jeff's elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 10, 2017 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your Hyundai Elantra. We understand that you have a choice when it comes to vehicle repair shops, and appreciate the opportunity to assist you. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Ganley Westside Imports

April 07, 2017

sante fe sport lease purchase it was a pleasant and informative experience I thought that Nick and Sarah did a thorough job of explaining the different lease options and the overal More

by citihall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Klein, Nicholas Misch
Apr 10, 2017 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to lease your new Hyundai Santa Fe Sport. We appreciate the opportunity to work with you and are glad that your purchase experience was a simple and easy one. Thank you, as well, for your kind review. we look forward to seeing you again during a future visit. Enjoy your new Santa Fe Sport! Ganley Westside Imports

April 07, 2017

Nicholas Misch was a pleasure to work with I have purchased vehicles from other dealerships never have I had a more thorough & professional salesperson as Nick Misch he answered all of our ques More

by shaffer.dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Misch
Apr 10, 2017 -

Ken Ganley Westside Imports responded

Dan, Thank you for coming to Ganley Westside Imports during your search for a new car. We appreciate the opportunity to earn your business, as well as your positive review, and look forward to working with you again. Please do not hesitate to contact us with any questions or concerns. Thanks again! Ganley Westside Imports

...
310
...