Ken Ganley Westside Imports

After having horrible experiences with my previous car at a different dealership, I was pleased to have great communication and friendly service. I feel like Volkswagen went the extra mile to take care of my a different dealership, I was pleased to have great communication and friendly service. I feel like Volkswagen went the extra mile to take care of my car. More

Andy was very helpful with getting me into my new Jetta. He helped me figure out a good lease term and get me into the right vehicle. He helped me figure out a good lease term and get me into the right vehicle. More

I am very happy with my new TDI Jetta. Liz and her team were AWESOME!!!!! very polite, everything went real easy, i don't know how the other dealers can compete with her. again Liz and Kyle are a great ass were AWESOME!!!!! very polite, everything went real easy, i don't know how the other dealers can compete with her. again Liz and Kyle are a great assest to the company. thanks again and i will be sending everyone to Ganley. p.s. you proubely should give Liz a raise make sure you don't loose her. More

Great experience. No issues. Car was ready when I Great experience. No issues. Car was ready when I needed it. I gave them a high rating because I believed they deserved it. I would buy a ca Great experience. No issues. Car was ready when I needed it. I gave them a high rating because I believed they deserved it. I would buy a car from there again. More

I had a great experience working with the salesperson, John Albany. This was my first new car purchase/lease experience and he made it a fun, knowledgeable, trustworthy experience for my husband and I. John Albany. This was my first new car purchase/lease experience and he made it a fun, knowledgeable, trustworthy experience for my husband and I. I felt comfortable in the process, and enjoyed the level of customer service I was given. The only reason I gave a 4 on PRICE is because I wanted to have a lower monthly payment with a larger mileage package for the lease, John negotiated this with his boss, but the results ended up higher than I wanted. Which seemed to be out of John's control, and was the dealership's final offer. More

I love you guys! My calls were returned immediately, my problems were handled quickly. I love that I was updated about the status of my car while it was with you. I had a great experience with you guys, problems were handled quickly. I love that I was updated about the status of my car while it was with you. I had a great experience with you guys, but the loaner folks are a pain in the butt. When I came to pick up my car, it had had a bath, and that made me happy. The overall experience with my car being serviced, the guys in the service department, the swiftness that my car was cared for in was just nice. You made it VERY EASY and CONVENIENT to service my car without any hassels. Thank you, I am a lifer now! Lisa More

Laurie helped us achieve a purchase of a new car. I love my Forester and had not thought about trading it in to get a new one. With the help of Jim (the business manager), a very equitable deal was present my Forester and had not thought about trading it in to get a new one. With the help of Jim (the business manager), a very equitable deal was presented to us. My husband and I immediately responded with an affirmative,"We'll take the car". Laurie was very thorough in her presentation, and I felt that Jim really wanted me to be able to get the new Forester. The two made purchasing the car less-stressful. I felt I was doing the right thing and they were there to help me through the purchase. More

I have always had a wonderful experience at Ganley Westside Imports. If I have a question, it gets answered and if I have a concern it gets taken care of. My only reason for issuing a rating of 4 inst Westside Imports. If I have a question, it gets answered and if I have a concern it gets taken care of. My only reason for issuing a rating of 4 instead of 5 for the quality of work is due to one particular service that I receive from Ganley. I appreciate the fact that the dealership washes our cars as a courtesy when we receive service but I honestly think I could do a better job with a hose and some dish soap. Half of the time the dirt is still on the body of the car, not to mention bugs. I would just appreciate a more thorough car wash and for my vehicle to be dried before it reaches me. More

My current car was getting old, did not need a new car but wanted to get one if the price was good. Went in and talked to trey and explained my situation and told him the car i liked. Test drove it an but wanted to get one if the price was good. Went in and talked to trey and explained my situation and told him the car i liked. Test drove it and asked trey what would the costs be. He sat down with my wife and i and explained everything! He was excellent. He didnt throw us any car salesman lines and was honest. My wife and i liked everything we heard and decided to get the car. The whole process went very smoothly. We had our 8 yr old son with us and the lounge accomidated him just fine. Over all our expierience was awesome! Thank you very much Trey Keyes for our awesome expierience at ganley in North olmsted. I will recommend my friends and family to visit this dealership. More

Joel was our sales rep and he was great. Although he wasn't nervous, one could tell he was new. He was unlike any other salesman we have dealt with. His more genuine attitude, humor and honesty made th wasn't nervous, one could tell he was new. He was unlike any other salesman we have dealt with. His more genuine attitude, humor and honesty made the experience more pleasant. He was informative about the Sonata product and was able to describe the features and benefits of the car. More