Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,010 Reviews of Ken Ganley Westside Imports - Service Center
Sort by
December 13, 2024
Ken Ganley VW has aways been great to work with. Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been di Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been discontinued. More
by BSHEPHERD30
Verified Customer
December 12, 2024
Ken Ganley Westside Imports is always a pleasure to deal with. They are friendly and courteous and I always leave satisfied. I look forward to building a long relationship with them and I couldn’t be happie with. They are friendly and courteous and I always leave satisfied. I look forward to building a long relationship with them and I couldn’t be happier! More
by AMYBEELU
December 11, 2024
All the work was done as described in the approriate amount of time. Great job! amount of time. Great job! More
by JANEANNCROWLEY
Employees Worked With
December 11, 2024
Gannon and nick gave excellent customer service. Very knowledgeable and informative it’s my 3rd Subaru Very knowledgeable and informative it’s my 3rd Subaru More
by NELSON.MARYKAY
Employees Worked With
December 10, 2024
Jasmine was very cordial and professional. Great customer service and my car was serviced timely Great customer service and my car was serviced timely More
by STEPHEN.D
December 10, 2024
Was surprised with the response with an issue regarding an air leaking tire in my Subaru Ascent. However things were straightened out and I am satisfied. I am disappointed with the tires wearing out so an air leaking tire in my Subaru Ascent. However things were straightened out and I am satisfied. I am disappointed with the tires wearing out so fast on such an expensive vehicle. I have a dealer warning on the tread with tires only at 23K miles. These tires should last at least 50K miles. The tires have been rotated 2 times since my lease started in June of 2023. How long should tires last? Guide to How Long A Tire Lasts On average, people drive between 12,000 to 15,000 miles a year, which means the average good quality all-season tire will last somewhere between three and five years, depending on maintenance, driving style and conditions, etc. More
by Jtrindade
December 09, 2024
I am happy that your company has a great service department. I appreciate your support. Amanda DeHart was so kind and helpful during my last visit. Thank you so much for your help. department. I appreciate your support. Amanda DeHart was so kind and helpful during my last visit. Thank you so much for your help. More
by GRANDMARUNNIN
Employees Worked With
December 08, 2024
I was able to get in on short notice for an unplanned replacement of one of the rear brake lights. Had to take the car on the road the next day, so couldn't put this off. It could have taken 2-3 hours, replacement of one of the rear brake lights. Had to take the car on the road the next day, so couldn't put this off. It could have taken 2-3 hours, but they had the job done in only 1 hour. More
by MCGRAW42085
Employees Worked With
December 08, 2024
I had an appointment and to my surprise did not have to wait. Service was prompt and Chris was very accommodating. If only I had a donut while I waited for service to be completed. wait. Service was prompt and Chris was very accommodating. If only I had a donut while I waited for service to be completed. More
by M_PAPPAS
Employees Worked With
December 08, 2024
Dan is the best sales man there very professional and did my transaction smooth And I’m happy with the purchase and he made sure also to fix the damage that the detailing team made it and make sure to make my transaction smooth And I’m happy with the purchase and he made sure also to fix the damage that the detailing team made it and make sure to make it perfect More
by Y.ZOABI222
