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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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August 22, 2021

I truly value the opportunity to provide feedback on all I truly value the opportunity to provide feedback on all businesses I patronize. I would like to thank Ganley Westside Subaru team for an excellent More

by Maxs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis, Kapfhammer, Diego Dennison
Aug 27, 2021 -

Ken Ganley Westside Imports responded

Maxs, Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Diego and Alexis and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Subaru

August 20, 2021

I’ve always been satisfied with my service at Ganley. Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the fac More

by Shayrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Sharyn, Thank you for bringing your Subaru in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review of Matt. We look forward to seeing you for your next routine maintenance! -Ganley Westside Subaru

August 20, 2021

Very friendly and polite. She took time to help me More

by cktink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Collins
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Thank you for your feedback following your recent visit to Ganley Westside Imports! We are glad that our staff was able to provide a 5 star experience. -Ganley Westside Imports

August 19, 2021

I had car damage 500 miles from home the staff was amazing in helping me navigate my issues More

by Rodneyjeddy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Rodney, Thank you for taking the time to review your recent experience with our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

August 19, 2021

Mikayla was very prompt and professional. I did not have to wait for anything and was promptly notified to pick up the car upon completion of service. More

by rajeevrajaram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Mikayla and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

August 19, 2021

In and out quick for my 20k serviceNice job to the In and out quick for my 20k service Nice job to the service dept. The ladies in the appointment Dept also do a great job. More

by toddmeek1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Freiberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Welsh , Greg Kerro, Edwin Rivera, Cory Lane, Gabby Roberts, Jenna Graham
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Todd, We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Volkswagen

July 17, 2021

I brought my Jetta in for a 5000 mile fluids top off with no appt and Mikayla got me taken care of very quickly. I truly appreciated the quick service and her attentiveness. She was very courteous. More

by dlawson1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Jul 21, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Mikayla and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Hyundai

July 14, 2021

Great service for a recall I had open on a used car I also purchased through Ganley. They got me in quickly and for the date I wanted, and were friendly and courteous! More

by ALG
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Jul 15, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! - Ganley Westside Imports

July 11, 2021

I am always pleased with the service I receive and the professionalism when I deal with anyone at this dealership. The staff clearly works together to ensure their customers are always taken care of and More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Ken Ganley Westside Imports responded

Stacy, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

July 10, 2021

Greg and his team are wonderful completely take care of the Volkswagen vehicle needs I appreciate that and think that most Volkswagen owners would to. More

by Kcgcnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
Jul 13, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Greg and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

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