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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.8
783 Reviews

783 Reviews of Ken Ganley Westside Imports - Service Center

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May 03, 2023

Quick service and very professional staff. Mike is very attentive to the customers and provides excellent service. More

by Walid Abu-Raad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel, Mike Proffitt
May 05, 2023 -

Ken Ganley Westside Imports responded

Walid, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Hyundai North Olmsted

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Walid, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We hope to see you soon!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Walid, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2023

Was not made clear that some stuff is handled only by express and other stuff by the other group. This has resulted in multiple trips to the dealership for different items. More

by PL39@SBCGLOBAL.NET
Recommend Dealer
Yes
May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 02, 2023

Had a flat tire needed. A replacement had coverage for Rota road hazard. It was replaced without any problem, and I was out of there in about 45 minutes very pleased with th More

by LYNN.SLK5@GMAIL.COM
Recommend Dealer
Yes
May 04, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 09, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

Just waiting for the parts to come in so y’all can fix my recall of roof molding that was recalled. Other than that everything was good. More

by Jason Engrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
May 04, 2023 -

Ken Ganley Westside Imports responded

Hi Jason, thank you for taking the time to let us know how we did. We hope you have a great day!

May 04, 2023 -

Jason Engrish responded

Thank you

May 09, 2023 -

Ken Ganley Westside Imports responded

Hi Jason, thank you for taking the time to let us know how we did. We hope you have a great day!

May 09, 2023 -

Jason Engrish responded

Your welcome.

May 01, 2023

Amanda and the rest of the staff was polite, professional, and thorough. The experience was pleasant. More

by LEMONDROP2405@AOL.COM
Recommend Dealer
Yes
Employees Worked With
5
May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 01, 2023

They were helpful and answered my questions. They were friendly and not pushy. Friendly, and the salesman answered my question regarding getting a title. More

by LYNN.CSC5@GMAIL.COM
Recommend Dealer
Yes
May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 28, 2023

They replaced my control arm bushings and alignment and did a great job!!! Super happy thanks More

by QTPie281
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
May 01, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2023

it was a great experience! dylan stayed within my budget and worked with me to make sure i got exactly what i was looking for. he was patient and kind and when we closed the de More

by TMANNI415@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
dylan
May 01, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 26, 2023

5 Mike has always been very professional and positive as well as very helpful. Keven was extremely easy and pleasant to work with and made our transaction seamless. More

by HOL.CURRAN@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
Apr 28, 2023 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review! We appreciate it.

Apr 28, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2023

All very professional, extremely kind and helpful, quick I was very satisfied and felt respected More

by JP.DEVEREUX@GMAIL.COM
Recommend Dealer
Yes
May 26, 2023 -

Ken Ganley Westside Imports responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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