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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.8
783 Reviews

783 Reviews of Ken Ganley Westside Imports - Service Center

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May 11, 2023

Experience was quick , efficient and always a pleasure to do business with Friendly and helpful More

by Donaldsalupo
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Nowakowski
May 12, 2023 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5-star experiences in the future! -Ken Ganley Westside Imports

May 12, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2023

it went very well, except that they could not to complete one of the recalls because they could not find it to all they needed. He was very honest about it, but it's going to require me to come back again so More

by LEIGHDV
Recommend Dealer
Yes
Employees Worked With
Mike Proffitt, Mike Proffitt
May 11, 2023 -

Ken Ganley Westside Imports responded

Thank you for your positive rating. We are glad your experience with us went well. Please feel free to reach put if you have any questions or concerns. -Ken Ganley Hyundai North Olmsted

May 10, 2023

Alexis or Alexa was very accommodating for my schedule. Mike was wonderful in explaining what was done with my car. I had to call Mike back when I left the lot and he answered my ? In a professional manner More

by TAMOH32@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mike Proffitt, Mike Proffitt
May 11, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Easy to schedule. Little longer wait than i was expecting. But overall great experience Friendly staff More

by Jerryl@pmmedical.net
Recommend Dealer
Yes
May 11, 2023 -

Ken Ganley Westside Imports responded

Hi Jerry, We try to get our customers vehicles through as quickly as possible, but sometimes things don't always go the way we hope. Thank you so much for your business and we hope you will visit us again for your car needs. Thank you for your review!

May 10, 2023

Service department advised me of their findings and fixed the problem. Appreciated the Uber ride home since the repair process was going to take a few hours. More

by KENT@KENTWARNER.COM
Recommend Dealer
Yes
May 11, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

I was greeted upon entry to the shop. Everything was explained and a loan car was ready for my departing. Amanda kept me informed More

by Lori.gregg@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Dehart
May 11, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023

Five Matt O'Shea Matt is fantastic and makes the experience a good one. Matt is great, only wish that you have appointmemts for oil changes. More

by BJ1779@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
5
May 11, 2023 -

Ken Ganley Westside Imports responded

Thanks so much for your review. We're glad Matt made your experience great! Thanks for your business. We appreciate it!

May 08, 2023

Efficient and trustworthy I have said enough. The experience was better than average and as described. Amanda was the best! More

by BIRDSOFOHIO@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Dehart
May 10, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2023

Great service. Only downside was an appointment for an oil change was a month out. Should be able to get in quicker for an oil change. More

by tennispkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Went well The service was done well in a timely fashion. There was no problems More

by RONALDNOVAK2@GMAIL.COM
Recommend Dealer
Yes
May 05, 2023 -

Ken Ganley Westside Imports responded

Ronald, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ken Ganley Westside Imports

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!