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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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October 08, 2020

I had a good experience with Mikayla. She was professional, knowledgeable and the service appt. was quick. I love my car and appreciate the vehicle report that I was given at the end. Thank You! More

by dlawson1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Oct 09, 2020 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to rate your recent visit to our service department. We appreciate the opportunity to work with you and are excited to see you in the future! -Ganley Westside Volkswagen

September 14, 2020

I needed my steering wheel lowered and they did it. My left window collasped and they replaced the part and now it works rightl They did an inspection of the vehicle and found a bulb out and replaced it. More

by rcw45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Wagner
Sep 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate the opportunity to work with you, as well as your nice review, and look forward to working with you again. Thanks again! -Ganley Westside Hyundai

September 03, 2020

Everyone was extremely friendly and helpful. I would recommend this dealership to anyone. Quality service and very quick. James and Jasmine were especially courteous and friendly. More

by DEBYSDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Welsh
Sep 03, 2020 -

Ken Ganley Westside Imports responded

Deby, Thank you for bringing your vehicle in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review of James and Jazmine. We look forward to seeing you for your next routine maintenance! -Ganley Westside Subaru

August 30, 2020

Express lane was excellent and very easy to use with great safety procedures in place. All service personnel were very helpful and made the experience very comfortable. More

by bake4par
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Welsh
Aug 31, 2020 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Volkswagen. We are so glad to hear your experience with our service department went so smoothly and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Volkswagen

August 25, 2020

Great service as usual. Oil change and tire rotation was done in less than one hour. Keep up the good work. Kudos to all of the staff. More

by GOOTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by our service department and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

August 25, 2020

I was very impressed by everyone at Ganley. Very professional. I can’t rate anyone because I don’t know their names, but I would give five stars to each of them. More

by Gonzalez.carol57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mauer, Greg Kerro, Ray Korfhage, Brandon Baker, Diego Dennison, Rick Good
Aug 26, 2020 -

Ken Ganley Westside Imports responded

Carol, Thank you for bringing your 2017 Outback in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review. We look forward to seeing you for your next routine maintenance -Ganley Westside Subaru

August 20, 2020

Sale with Mike was amicable and Service staff well organized, fast & efficient ! I do very much like the idea of having two lanes of service, one for quick all jobs. My brand new Impreza had a tire ri More

by JOHNRUSSOTR4AINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wendling, Mike Olesen, Brianna Wagner
Aug 20, 2020 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. -Ganley Westside Imports

August 20, 2020

Kayte went above and beyond to help with service for Atlas. Professional, great communication... pleasure to work with. Definitely an asset for Ganley Westside Imports. More

by aortman68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathryn Sherman
Aug 20, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your Atlas to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Volkswagen

August 19, 2020

The service on my Tucson (2 factory recall inspections were scheduled, performed and completed in an expeditious, conscientious and professional matter. Your service department and it's associates more t More

by robertsee
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Aug 19, 2020 -

Ken Ganley Westside Imports responded

Robert, Thank you for bringing your Tucson to Ganley Westside Hyundai for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Hyundai

August 10, 2020

Subaru Service Matt is always helpful, communicative and kind...takes care of everything that needs done! I apricate the follow up and loaner vehicle service as well More

by sschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Subaru. We are so glad to hear you were treated well by Matt and that your service was 5 stars. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Subaru

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