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Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,009 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,009 Reviews of Ken Ganley Westside Imports - Service Center
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November 28, 2019
New tires in a Flash Needed new tires for my Hyundai! Great selection of tires in order to choose the best for the Cleveland weather! Great price! Friendly service and Needed new tires for my Hyundai! Great selection of tires in order to choose the best for the Cleveland weather! Great price! Friendly service and extremely fast efficient delivery. The four tires were aligned and balanced to perfection! Thank you! More
by Tom123
Verified CustomerEmployees Worked With
Keith Wendling
November 28, 2019
New tires and an alignment Very happy with my dealership. Great deal, great service all in a timely manner. I waited in the waiting room. Had coffee and was comfortable there. Very happy with my dealership. Great deal, great service all in a timely manner. I waited in the waiting room. Had coffee and was comfortable there. More
by LABSRUS733
Employees Worked With
November 25, 2019
Estimate for Plastic Replacement Good work. Average wait. The plastic install estimate is high. The wait was a bit long. Wait for someone to help at the express desk was very long. Good work. Average wait. The plastic install estimate is high. The wait was a bit long. Wait for someone to help at the express desk was very long. More
by DBAECHTEL
Employees Worked With
November 23, 2019
Great experience! Appreciated your vacuuming the car too! Great experience! Appreciated your vacuuming the car as well! Coffee was low when I came in, but was remade within minutes and I didn't have to tell Great experience! Appreciated your vacuuming the car as well! Coffee was low when I came in, but was remade within minutes and I didn't have to tell anyone, so again thanks! More
by THHENRY2004
Employees Worked With
November 22, 2019
Efficient Had the 30 mile check up. I had a few issues in addition I was concerned about, but they were checked out and fixed if necessary. I didn't realize o Had the 30 mile check up. I had a few issues in addition I was concerned about, but they were checked out and fixed if necessary. I didn't realize or remember that with electronics, software updates are necessary. I wish I knew ahead of time when they come out or know when my car is behind on the updates so I can be notified to make an apt to get them fixed. Is there a web site to check? More
by jshawken
Employees Worked With
Matt O'Shea
November 19, 2019
Thank you Quick & efficient, clean area for customers to wait, they offered me a ride to and from the service center if needed. Very friendly, thank you Quick & efficient, clean area for customers to wait, they offered me a ride to and from the service center if needed. Very friendly, thank you More
by KAWTOON
Employees Worked With
Greg
November 19, 2019
Quick and easy Received a call from Alexis about a recall, she made my appointment and I went in the next day. Went in for a recall, was expecting to be there 90 min Received a call from Alexis about a recall, she made my appointment and I went in the next day. Went in for a recall, was expecting to be there 90 minutes, was done in about 50 minutes Brandon took care of me (he’s awesome). Everyone was super friendly and kept me informed. More
by 4330ALLSTAR
Employees Worked With
Brandon and Alexis
November 19, 2019
Routine, 5000 mile check. My experience with your service department was perfect. Made the appointment and I was taken care of in a timely manner..Thank you.wait short. My experience with your service department was perfect. Made the appointment and I was taken care of in a timely manner..Thank you.wait short. More
by MBZIEGLER1
November 19, 2019
AWESOME The staff was professional and polite. The guys who deliver your car was pleasant. I never had a bed experience with this group. They all need raises The staff was professional and polite. The guys who deliver your car was pleasant. I never had a bed experience with this group. They all need raises!!! :) More
by TOLBERTBET
November 19, 2019
They took care of me immediately and ahead of schedule. I was informed of the work which was to be performed. They also took care of one of the recall notices without asking. I was informed of the work which was to be performed. They also took care of one of the recall notices without asking. More
by JIM.KNUFF
Employees Worked With
