Ken Garff American Fork Ford

Purchased a used Ford Escape We have purchased other cars from Ken Garff; Escape, Explorer, F150 and now this used Escape for our granddaughter to drive to the U. We have had grea We have purchased other cars from Ken Garff; Escape, Explorer, F150 and now this used Escape for our granddaughter to drive to the U. We have had great experiences there and prefer to work with Justin. More

Jarred Robison is always so nice and checks my vehicles out and is honest about what is going on if anything with my car or truck. I send everyone I know to him if I can. out and is honest about what is going on if anything with my car or truck. I send everyone I know to him if I can. More

Fast and responsive Worked with Jayke Stevens and he was responsive and great to work with. Went the extra mile and answered all questions promptly, even responding afte Worked with Jayke Stevens and he was responsive and great to work with. Went the extra mile and answered all questions promptly, even responding after dealer hours one time. Would recommend him. More

Jarred was great to work with. I took my car in for a recall and when I got it back my radio wasn’t working Jarred personally made sure they got it fixed and then had it washed as well. recall and when I got it back my radio wasn’t working Jarred personally made sure they got it fixed and then had it washed as well. More

Made appointment via the website. Went to dealership and designated time. Staff greeted and checked in car promptly at appointed time. Thorough inspection and detailed information was discussed. No pressure designated time. Staff greeted and checked in car promptly at appointed time. Thorough inspection and detailed information was discussed. No pressure. Great experience. More

I have purchased many vehicles from this dealership and will continue to do so. They are great to work with and very accommodating. I have also recommended countless buyers. will continue to do so. They are great to work with and very accommodating. I have also recommended countless buyers. More

Engine sucks and the service. Bought a car here and hardly past 60,000 miles and my engine is using extreme amounts of oil. They won't replace it under warranty because the car wa Bought a car here and hardly past 60,000 miles and my engine is using extreme amounts of oil. They won't replace it under warranty because the car was low on oil shortly after it was changed. Of course it's low on oil because their engine broke and it's been guzzling the oil like crazy. Overall this is the worst buying experience and service experience I have very had and I hope this dealership gets put out of business. More

Hassle free experience Friendly, honest and knowledgeable staff with a welcoming atmosphere at Ken Garff Ford makes the perfect car buying experience. They can help you in a Friendly, honest and knowledgeable staff with a welcoming atmosphere at Ken Garff Ford makes the perfect car buying experience. They can help you in any situation to get you into the car of your dreams. More

Don't take your trucks here The last two times I had my truck there... their service rep sucked I told him I needed my number 4 glow plug replaced.. he told me they would have t The last two times I had my truck there... their service rep sucked I told him I needed my number 4 glow plug replaced.. he told me they would have to take off the whole front end . I think it was because I was a woman and he was so dishonest that he was going to tell me this. I told him that they needed to go through the driver's wheel well and then he called me back and told me that they had to replace the wiring harness and that all of my glow plugs were gone. I told him if all of them was gone how did I drive the truck there and they had done the uneven bank about four months ago he said he didn't have a record I told him the receipt was in the glove box thinking that he had been fired by then my truck lost its starter and I had the truck towed there. I asked them to change the fuse for the tow-haul and the back sensor.. (that is on the same fuse) and they told me the control stick on the steering column was out so I had them change that... then ... after the huge bill, I was driving home and the tow-haul and the backup sensors didn't work so I called them they laughed and I took the truck back their excuse was that their guy didn't clip the sensor in on the newly installed stick on the steering column/ it must have come loose as they were driving it around their lot Don't take your cars here. they don't care and John is a jerk and they don't know how to fix anything. I would Never Never buy a car or truck there at all. More

Ford F 150 The people at AF Ken Garff were no BS and very good at keeping there word . Rick said he would beat a price I had gotten from a competitor and he did The people at AF Ken Garff were no BS and very good at keeping there word . Rick said he would beat a price I had gotten from a competitor and he did . I will look to ken Garff for all my future car purchases . John W Baker More