Ken Garff American Fork Ford

Service is terrible I went and got my transmission fluid changed about a month ago and it took them eight hours for them to get my car back to me so that was the first t I went and got my transmission fluid changed about a month ago and it took them eight hours for them to get my car back to me so that was the first thing that tipped me off and really frustrated me. I then go to open my hood today and it won't work it's completely broken and had zero issues until I took it into Ken Garff ford. Then when I call in to speak to one of the service managers I tell him about my situation and ask what they will do about it he tells me that I can bring it in and he doesn't know if it will cost or not but I can for sure bring it in and they will look at it a.k.a. it's going to cost me money and I'll be in there so I'll just do it. So I asked for his name and he refuses to tell me literally will not tell me his name says I can call Ray but Ray is not in (Weird how that works) and I keep asking what his name is and he just hangs up on me this is Such great service I totally want to tell my friends and family to go there and I will for sure be going back there because they're so good to me. I would refrain from going to this dealership as much as possible because they treat you like crap. More

Honest and Friendly I recently came in and spoke with salesperson Scott Fritsche. He actually listened to me, what I was looking for, and what I wanted to spend. I felt i I recently came in and spoke with salesperson Scott Fritsche. He actually listened to me, what I was looking for, and what I wanted to spend. I felt immediately comfortable with him and appreciated that he never made me feel rushed. More

Easy Experience My husband and I came in and got an F150 with Scott Fritsche as our salesman. We can't recommend Scott enough! He was very attentive and willing to go My husband and I came in and got an F150 with Scott Fritsche as our salesman. We can't recommend Scott enough! He was very attentive and willing to go the extra mile for us :) More

Quick and Easy I was helped by salesman Scott Fritsche. As a first time car owner he made finding the perfect car really easy. He listened to exactly what I was look I was helped by salesman Scott Fritsche. As a first time car owner he made finding the perfect car really easy. He listened to exactly what I was looking for and he made the process quick and convenient. I would highly recommend having Scott as a salesman. More

Scott was Awsome!!!!!! Scott Fritsche has been so great to work with....... very knowledgeable and he didn't try to sale me the truck right there on the spot.... he has wor Scott Fritsche has been so great to work with....... very knowledgeable and he didn't try to sale me the truck right there on the spot.... he has worked with me at my speed, not his.... so much appreciated.... ~Paul~ More

Awesome Experience Josh Van Ry made things so easy for me to buy my car! He was very professional and helped ease my nerves when it came to buying a new truck! Josh Van Ry made things so easy for me to buy my car! He was very professional and helped ease my nerves when it came to buying a new truck! More

They really do listen! Josh Van Ry at Ken Garff Ford is very helpful! He listened to our needs and met them. He's patient, kind, and personable. Thanks for listening! Josh Van Ry at Ken Garff Ford is very helpful! He listened to our needs and met them. He's patient, kind, and personable. Thanks for listening! More

Trustworthy and cares about me It's always stressful getting a new car, but Ken Garff was very helpful in finding the right car for me. Ask for Breton! He cares about you and liaten It's always stressful getting a new car, but Ken Garff was very helpful in finding the right car for me. Ask for Breton! He cares about you and liatens to what you needs are and get it done. More

Great Sales man Breton Bess is one outstanding salesperson! He listens to what you need and tries to offer the best options to fit those needs! Very knowledgeable but Breton Bess is one outstanding salesperson! He listens to what you need and tries to offer the best options to fit those needs! Very knowledgeable but not pushy! More

Excellence and Professionalism I am greatly impressed with Ken Garff Ford and the service they offer. I went in just to look at a new Escape and was treated with absolute care. I I am greatly impressed with Ken Garff Ford and the service they offer. I went in just to look at a new Escape and was treated with absolute care. I was helped by Brenton Bess, a wonderful young man. He listened to all my concerns, and questions, and really helped me find exactly the model I wanted. More