Ken Garff American Fork Ford
American Fork, UT
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515 Reviews of Ken Garff American Fork Ford
Had a great experience with this dealership. The car I wanted is hard to find, and they had one. I live in California and they still made the experience easy and pleasant. I flew out to Utah (they offer wanted is hard to find, and they had one. I live in California and they still made the experience easy and pleasant. I flew out to Utah (they offered to ship the car, but I wanted to drive it) and Paula picked me up at the airport and stayed late to take care of me. Wade the finance guy also took great care of me, looking around to get me the best rate he could and also staying late. They also called to check in on me the next day knowing that I had such a long drive back. More
Thanks Jim for making my car buying experience so awesome! I didn't feel pressured in any way to buy a vehicle,like you get at some dealerships. Jim was great to work with, he wasn't pushy in anyway, awesome! I didn't feel pressured in any way to buy a vehicle,like you get at some dealerships. Jim was great to work with, he wasn't pushy in anyway, he was helpful and I feel that I got all of my questions answered. I will definately do business with Ken Garff Ford again, and I will share my positive experience that I had with Ken Garff Ford with all of my family and friends! More
I highly recommend this dealership. I applied for financing over the internet, and received a phone call the same day, informing me I was approved! I then drove down the next day & drove back to my financing over the internet, and received a phone call the same day, informing me I was approved! I then drove down the next day & drove back to my home in a new vehicle. Both Paula & Shelton were a pleasure to work with. They answered all of my questions, and never pressured me into any sort of "deal," or any "extras" for my vehicle. They were very patient, and kind. The entire transaction ran very smooth, and only took a couple of hours to complete. Thank you for a job well done. More
Jim & Justin were great. They worked with you very to find what we wanted. They did not put any pressure on us to buy something we did't want. Very friendly and accomidating. Thanks Fellas, we will to find what we wanted. They did not put any pressure on us to buy something we did't want. Very friendly and accomidating. Thanks Fellas, we will see you around. More
Exceptional circumstances and they delivered exceptional service - "straight 5's" are not exaggerated. I purchased a used F150, but a day later and after a trip from AF to Salt Lake, I heard a "roar" in th service - "straight 5's" are not exaggerated. I purchased a used F150, but a day later and after a trip from AF to Salt Lake, I heard a "roar" in the muffler. Took it in to Ken Garff - they heard it also, but noted that the previous owner had put on an expensive "performance" muffler that creates that loud roar at certain speeds. However, without question or debate,they agreed to replaced the muffler - no charge and give me a loaner car (no charge) until the new muffler was replaced after the weekend. Well, during the weekend, I developed some medical problems that put me in the hospital for a week. We called in to talk to Paula and/or Jim to let them know what was happening. The truck muffler was done but I couldn't get there to test it out. They were very sympathetic and kind and told us to keep the loaner car until I got out of the hospital. A week later I was able to be discharged and go by and exchange the loaner car for the truck (no charge). Maybe not a big deal to some, but for me and my medical circumstances, it was a very big deal. This is the second vehicle purchased from Ken Garff, and it won't be the last. Thanks to the company, to Paula and to Jim for a job well done and the extraordinary extended kindnesses to me and my family. Larry & Cheryl C. More
Everyone was great! They helped answer all my questions online. They set up financing and my trade. It was an easy and quick process. If you are looking for a friendly, not pushy car dealership this is for online. They set up financing and my trade. It was an easy and quick process. If you are looking for a friendly, not pushy car dealership this is for you. So easy to work with. More
I would like to thank Jim and Shelton for their team effort in getting me into a new truck. I could not be happier! I would recommend Ken Garff Ford to anyone in the rocky mountain area to make the trip effort in getting me into a new truck. I could not be happier! I would recommend Ken Garff Ford to anyone in the rocky mountain area to make the trip to the best ford truck dealer around. They have a great selection and will jump through hoops to get you the price you want for your new truck. Thanks Again Jim and Team More
Salesman Eastman had great product information and made inquiries about finding exactly the vehicle we were looking for, instead of trying to steer us towards a particular vehicle on the lot. This was app inquiries about finding exactly the vehicle we were looking for, instead of trying to steer us towards a particular vehicle on the lot. This was appreciated and we ended up with exactly with the vehicle we were looking for after it was brought to the dealership from another location... We are happy customers and will buy from the dealer again. More

