Ken Garff Big Star Honda
Houston, TX
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The dealership was most inviting, the sales representative most well informed and helpful and it was a pleasure meeting all the sales team at Big Star Honda. Fr. Jim Courville representative most well informed and helpful and it was a pleasure meeting all the sales team at Big Star Honda. Fr. Jim Courville More
Excellent customer service from ability to make online appointment to completion of service. Best experience I have had in over 20 years. appointment to completion of service. Best experience I have had in over 20 years. More
First maintenance check in for my new Honda CR-V. Appointment time honored. Agent was friendly and courteous. Wait time for completion of maintenance check was a little over an hour. Overall great se Appointment time honored. Agent was friendly and courteous. Wait time for completion of maintenance check was a little over an hour. Overall great service and experience. ☆☆☆☆☆ More
I came in for an oil change and was attended right away by one of the service advisors. I received great customer service from Phu! It was neat to also get a quick video update of my car from Fatima. She d by one of the service advisors. I received great customer service from Phu! It was neat to also get a quick video update of my car from Fatima. She did great in explaining the status of my car. They are both awesome and friendly! More
Service Dept is very courteous, helpful and they were fast. Customer service was excellent. Kudos to their staff especially the gentleman that assisted me, don’t remember his name. fast. Customer service was excellent. Kudos to their staff especially the gentleman that assisted me, don’t remember his name. More