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Ken Garff Buick GMC Riverdale
Ogden, UT
1,519 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,519 reviews
January 27, 2020
We were using the Costco car buying service and Chad Fleming at Ken Garff Ogden took great care of us. He explained all pricing, clearly showed us the applicable discounts with the Costco program, and h Fleming at Ken Garff Ogden took great care of us. He explained all pricing, clearly showed us the applicable discounts with the Costco program, and helped get us an additional discount for active duty/military retirees. Everything you would hope for when making a big-ticket purchase like this. More
by PEARSONWM
Verified Customer
January 27, 2020
Every time I come in to service my truck service department been really good to me. Hats off to Patrick Clouse, thank you for your services department been really good to me. Hats off to Patrick Clouse, thank you for your services More
by mntwstcowboy
Employees Worked With
Patrick Clouse
January 25, 2020
Started out not good, but ended well I took my 2017 Terrain in for routine service for the first time since I purchased it. I went into the service office and every desk in the room had I took my 2017 Terrain in for routine service for the first time since I purchased it. I went into the service office and every desk in the room had a Garff employee sitting there. In other words, there was plenty of people available to even acknowledge my presence. Not a soul even looked at me when I scanned the room a couple of times to see if some one even noticed me, no eye contact or anything from anyone. Finally after a couple of minutes, a guy on the phone (Grant??) gave me the "I'll be with you when I get off the phone" sign. I stood there for several more minutes without anyone saying a word or even making eye contact. A guy walked in and was immediately asked if he needed help, so I spoke up and said I was there first. It was like the old lady didn't matter but the guy did. Not a good start and if that's how the whole experience had went, I wouldn't be back. However, Treyton took over and made sure the rest of my visit went well. He kept me informed of the status of my service and explained a couple of recommended services that needed to be done that day and some that weren't immediate but should be done on the next service visit. He did a great job. More
by BRMRIDER03
Employees Worked With
Grant Brubaker, Trey Hawkes
January 25, 2020
Quick and easy Dick made the process of buying the car easy, we new what we were going to look at and the car was upfront waiting for us, the price was fair. the lo Dick made the process of buying the car easy, we new what we were going to look at and the car was upfront waiting for us, the price was fair. the loan process was done quickly. The whole process was easy. More
by RMBNDAVIS
Employees Worked With
Dick Messerly
January 24, 2020
I bought a used Ford Taurus from Ken Garff Buick/GMC, and they treat my purchase as well as if it were a new vehicle. Fast, efficient and friendly service, from the time I purchased. I will continue to have they treat my purchase as well as if it were a new vehicle. Fast, efficient and friendly service, from the time I purchased. I will continue to have my vehicle serviced by this dealership, even though it's a 70 mile drive to do so. Just because I believe in the quality of service. More
by MY1911KIMBER45
Employees Worked With
Patrick Clouse
January 20, 2020
The Service was Awesome job!!! Jeff was very nice Guy and he explained every to me.. The waiting wasn’t too bad .. Jeff did a Great Job!! he explained every to me.. The waiting wasn’t too bad .. Jeff did a Great Job!! More
by Deaflady ( Gerry Russell) Husband Ron
Employees Worked With
Jeff Hepworth
January 19, 2020
Stephen and Brennan were amazing, buying was easy and they found a car in our budget better than we were even expecting. Everything we wanted and more. Next time I’m looking I will be asking for either o they found a car in our budget better than we were even expecting. Everything we wanted and more. Next time I’m looking I will be asking for either of them. Helpful and nice, fun even. More
by dacewhatcott
January 19, 2020
Very positive experience. No pressure. No "I need to talk to my manager" stuff. Rafael was great at answering our questions and making us feel valued. to my manager" stuff. Rafael was great at answering our questions and making us feel valued. More
by ThatsaBuick
Employees Worked With
Rafael Castillo
