Ken Garff Buick GMC Riverdale

Buying a used car We went in, knowing exactly what we wanted and there were no problems. They were very helpful and did what they could to get us in and out as quick a We went in, knowing exactly what we wanted and there were no problems. They were very helpful and did what they could to get us in and out as quick as possible. I will probably go there again when we are in the market for a new car. More

Excellent customer service in the service department. Very friendly when I brought my car in for an oil change. The shuttle service worked great and got me where I needed to go in the service department. Very friendly when I brought my car in for an oil change. The shuttle service worked great and got me where I needed to go on time and brought me back when my car was done. More

Buick and GMC 👍 I bought a new 2018 Buick Enclave. I added running boards, the 4 part protection package and a bug shield. Charles in Service and Brent Walker in Sale I bought a new 2018 Buick Enclave. I added running boards, the 4 part protection package and a bug shield. Charles in Service and Brent Walker in Sales took great care of me and excellent communication. I also brought in my 2015 GMC Yukon Denali for recall work they had called me to schedule before the recall expired. I didn't pay attention on my last recall so it expired. Now I will have to pay to have it done. I also needed repair work on my driver side mirror. The side mirror needed replaced because I caught it backing out of the garage and flipped it backward so the mirror no longer adjusted. The service dept took care of everything in one visit. Excellent communication and an outstanding job. More

Helpful and friendly. Easy to schedule and work with. There was a bottle neck on the wheel alignment process that pushed completion out a little longer than hoped but it a Easy to schedule and work with. There was a bottle neck on the wheel alignment process that pushed completion out a little longer than hoped but it all worked out. Very competitive with tire pricing and willing to match. Overall happy with experience. More

Dealer great, vehicle very poor Dealer service excellent but were working on a lost cause. GMC technical service could not even help out in a timely manner. Vehicle was bad enough fo Dealer service excellent but were working on a lost cause. GMC technical service could not even help out in a timely manner. Vehicle was bad enough for GMC to repurchase it More

Thank you for your kindness and help. Just wish the dealer costs were a little lower. But over all I had a great experience there for your kindness and help. Just wish the dealer costs were a little lower. But over all I had a great experience there More

GMC Service The service department preformed the neccassary procedures to get my 2018 GMC Siera Denali HD checked in for service. They kept me informed and update The service department preformed the neccassary procedures to get my 2018 GMC Siera Denali HD checked in for service. They kept me informed and updated about my vehicle while there. More

Awesome experience Although they were extremely busy they fit me in and was able to solve the issue with the check engine light. Communication was outstanding throughou Although they were extremely busy they fit me in and was able to solve the issue with the check engine light. Communication was outstanding throughout More

Bill Acree is great Ken Garff has always been good to us. This is the second car we’ve bought from a Garff dealership. Bill Acree was great from the first contact to the Ken Garff has always been good to us. This is the second car we’ve bought from a Garff dealership. Bill Acree was great from the first contact to the end. He is fair and knowledgeable. We will definitely be dealing with him and Ken Garff when we need another car. More

Friendly staff Staff was friendly, and my car was fixed. I'm only frustrated that it took me three visits. The problem was misdiagnosed, but the second repair was no Staff was friendly, and my car was fixed. I'm only frustrated that it took me three visits. The problem was misdiagnosed, but the second repair was not charged. More