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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,527 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,527 reviews

January 19, 2024

i enjoyed working with you. thanks for the service, i'll be in touch soon. More

by vjpoulter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 19, 2024

Ok not going to write a review, not going write a review ok not going to write a review More

by jerry.d.chapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
January 17, 2024

It's easy to schedule an appointment online. Technicians send a video as they perform service so you are aware of exactly what is bring done. Comfortable area for customers to wait. Service is e More

by RSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

January 13, 2024

Good experience. Not pushy, but very helpful and listened and addressed concerns. Straightforward process to buy a car, minimized hoops to jump through. More

by davidwilliamcoats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 10, 2024

The service was exceptional! !! Dave gave us the bid and the repair results were outstanding. More

by vista50q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 12, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 05, 2024

Service Department was very professional and friendly. Very helpful and efficient. Great people would recommend them to anyone. More

by mark.meents12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Jan 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 04, 2024

I highly recommend GMC Riverdale. They are professional and knowledgable. The experience was positive from start to finish. Thank you Joey, Bill and Stephen. More

by BRANDON_WILS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 03, 2024

I have been very pleased with all repairs and oil changes etc that my Buick required. More

by karenjenkins791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Jan 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 01, 2024

Prompt. Useful video check in and final walk around with service summary from the technician. More

by d.edwin.howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Jan 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

December 31, 2023

Communication in this particular dealership is non existent, they don’t really know what customer service is. They should be taking care of the customer keeping track of parts that are on order schedu More

by fuzzcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Acree
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hodson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Bechel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Arreola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cardenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Jan 03, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Joey Burns, General Manager joeyb@kengarff.com

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