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Ken Garff Buick GMC Riverdale
Ogden, UT
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,528 reviews
September 16, 2023
I have a great experience with Jeremy Bell buying my new Denali. They were fair on the trade in and really fair on the sales price. Denali. They were fair on the trade in and really fair on the sales price. More
by Cw
September 14, 2023
I called the dealership about a vehicle they had online and it was already reserved but they told me they had another truck that was exactly what I wanted and we closed the deal very quickly and when I pic and it was already reserved but they told me they had another truck that was exactly what I wanted and we closed the deal very quickly and when I picked up the truck and paid for it I was in and out very quickly. More
by matt.johnson18
Verified CustomerSeptember 14, 2023
This visit was for an lube and oil change and the service done by the technician was excellent. They did a full review and provided a video for me to see what was happening. That is excellent service! Th done by the technician was excellent. They did a full review and provided a video for me to see what was happening. That is excellent service! Thank you More
by FAMILYSHEPHERD
Employees Worked With
Zach Bishop
September 14, 2023
Cabin air filter cover was not put on correctly after service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. More
by 60caddyking
September 10, 2023
They did a great job with my truck service! They sent me a video with recommendations. Great job! They sent me a video with recommendations. Great job! More
by RJAKETORREY
September 08, 2023
Friendly. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. More
by truby0
Employees Worked With
Zach Bishop
September 07, 2023
We enjoyed a very smooth and pressure free buying experience. We will definitely be back for our next vehicle purchase. experience. We will definitely be back for our next vehicle purchase. More
by Al C.
September 06, 2023
Experience I had with Dusten and Zach was extremely disappointing, we were not dealt with honestly. Spencer called Dusten and ask him if I ( Mary Krystine ) could bring in a Check for $10,000.00 an disappointing, we were not dealt with honestly. Spencer called Dusten and ask him if I ( Mary Krystine ) could bring in a Check for $10,000.00 and not trade in the Cadillac and he wanted a truck bed cover . Could we work that up, Dusten got back to Spencer with a yes. Spencer called me excited, I went to the bank for a cashiers check in the amount of $10,000.00. What happen from there went down hill, Dusten denied telling Spencer that it could come with a truck cover. Spencer was still happy and I was happy that he was happy. We signed papers and drove his new truck off the lot. Week later , Spencer gets a call from Dusten that (we ) Spencer and I signed on the wrong lines during the signing process and could we Please come in and fix that. So after work we came in to the dealership in Good Faith and honest intent to sign what we had supposedly sign in error. What happen is Zach came in , Dusten acted squirmy and weird, Zach proceed to start the whole signing thing over again, which did not feel right, and then at the end told us that the payments were going up $45.00 per month and that the interest rate was now 1% higher. How is that in integrity , they got us both there under false pretense and then changed the whole deal. NOT in good faith, shady and sketchy. So I am not happy with my experience with your dealership, or these two men. I will not be giving any good referrals . More
by mharmoneyq
September 06, 2023
I appreciate the service from Ken Garf. The team is helpful and gives clear information. They listen and find the best service options. Great customer service The team is helpful and gives clear information. They listen and find the best service options. Great customer service More
by andy.zaharias
