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Ken Garff Buick GMC Riverdale
Ogden, UT
1,529 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,529 reviews
August 10, 2023
Probably the best experience I’ve ever had buying a car from a dealer. Dusten was awesome!! He could tell that this was a really big decision for me. The whole team was patient while I was trying to decide from a dealer. Dusten was awesome!! He could tell that this was a really big decision for me. The whole team was patient while I was trying to decide what I wanted to do. In the end they helped get me into a great Tacoma and I couldn’t be happier! More
by Brandon
Verified Customer
August 08, 2023
Dusten was great to work with and was willing to answer any questions we had. He was also very attentive when communicating via text and answered all of my questions in a timely manner. He was never pushy any questions we had. He was also very attentive when communicating via text and answered all of my questions in a timely manner. He was never pushy which we appreciated out of a salesman as well. Thank you guys for all of your help! I love my new vehicle! More
by Mireya Ori
August 07, 2023
The folks here at ken garff are awesome and I feel like I've always been treated fairly. I bought a used chevy silverado from them and get it serviced here and if there's any issues they always let me kno I've always been treated fairly. I bought a used chevy silverado from them and get it serviced here and if there's any issues they always let me know and even send a video link to watch. The last time I went in they even tried to see if my warranty we purchased would cover an oil cooler line that was leaking slightly. They never try to push any services on me or make me feel stupid in any way and the sales staff arecalways great just to talk with even if I just want to look, they are low pressure for sure More
by driverjim1970.jj
August 05, 2023
TLDR: once you buy from them they don’t follow through on promises and you don’t mean anything to them. Bought a truck from this dealership. Sales rep knew I wanted bells and whistles. We ended up on the promises and you don’t mean anything to them. Bought a truck from this dealership. Sales rep knew I wanted bells and whistles. We ended up on the AT4 model. She even found me one that was my color I wanted only thing was it was used 9k miles. Was told it came with all the bells and whistles I wanted including onstar and Sirius for 2 more years since the car was being driven by a manager for a year which is why it had low miles. Go to activate the onstar after purchase once I got home and no luck with that or Sirius. Was informed it wasn’t transferable. Went back to dealership and spoke with sales manager john at the Riverdale location. Spoke back and forth for a few days with promises of trying to make it right but probably couldn’t cause he didn’t want to come out pocket the 2k to cover the cost. Last I heard from him was July 2nd with a promise to call me back after he spoke with someone at GMC and I have not heard a word. I financed through them, I bought the extended warranty up sell, spent a decent chunk of money and now I am a ghost. I should have stayed in the Young dealership family. More
by Nicholas
August 04, 2023
Jon Miller is amazing and I have nothing but good things to say about him. He’s always super nice and courteous as well as extremely knowledgeable. He knows the process very well, and gets me in and out as to say about him. He’s always super nice and courteous as well as extremely knowledgeable. He knows the process very well, and gets me in and out as fast as he can. My questions were always answered in a timely manner. My business feels very appreciated there and I will return for my next purchase. More
by CL.PETERSEN
Employees Worked With
July 31, 2023
THIS WAS THE ABSOLUTE BEST EXPERIENCE I HAVE EVER HAD WITH A ANY CAR DEALERSHIP! BILL REALLY KNOWS HOW TO TAKE CARE OF SOMEONE AND MAKE THEM FEEL LIKE THE ONLY GIRL IN THE WORLD. WITH A ANY CAR DEALERSHIP! BILL REALLY KNOWS HOW TO TAKE CARE OF SOMEONE AND MAKE THEM FEEL LIKE THE ONLY GIRL IN THE WORLD. More
by brechbill
July 31, 2023
Dusten Barnhart and Jon Miller were both Extremely helpful and Couteous with the ordering and purchase of my 2023 GMC Canyon AT4. helpful and Couteous with the ordering and purchase of my 2023 GMC Canyon AT4. More
by phillyf2
July 29, 2023
Very Helpful Friendly and Courteous Service. Dusten helped me in many ways with my New 2033 GMC Canyon AT4 Dusten helped me in many ways with my New 2033 GMC Canyon AT4 More
by phillyf2
