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Ken Garff Buick GMC Riverdale

Ogden, UT

Overview
Employees
Reviews
Vehicles
4.5
1,529 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,529 reviews

June 24, 2023

Good service but parts are missing from the vehicle and they should have checked that and fixed it before listing it for sale! We only found out after we got the vehicle home. I contacted them but nothing More

by sdwildone2005
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Meredith
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Jun 26, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

Jun 27, 2023 -

sdwildone2005 responded

I was told by your parts department that the piece that is missing parts cost 1600.00 and that I would have to pay for it. That should have been replaced before the vehicle was sold. We also only received one key fob and most vehicles come with two, so that is another expense i was not expecting.

June 22, 2023

They did an oil change and checked my emissions at quickly and at good price. More

by footeterry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 22, 2023

Travis was a great sales person, easy transaction, The managers in the sales office up front could do better. More

by rogerp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Felt
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June 22, 2023

I am very happy with your service department. Zach took care of me and all of my concerns. I will be back and I will speak well of your business. More

by miller_pa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
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Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 20, 2023

They have a friendly and helpful staff. I loved how fast and easy it was to trade in my car and get a new one. I also like how they gave me all of my paperwork on a usb flash drive. More

by pamcifuentes09
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
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Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 18, 2023

I loved that this was a low pressure environment and everyone was helpful. I love my new car and feel I was very fairly treated. Overall the best buying experience I have ever had! Jeremy worked very ha More

by HondaPal2700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart, Jeremy Bell
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Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

June 14, 2023

Easy to work with. Good repoire! Good atmosphere, and knowledgeable sales people. Love the car. More

by cadysue1599
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
Report | Print
Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 14, 2023

Seems to be an honest business. . quite fast thorough in their completion of repairs needed. More

by young.bart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Report | Print
Jun 22, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 10, 2023

your team didnt try to sell us a car we didnt want. We got what we wanted and in the price range we wanted. More

by jkburkdoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Meredith
Report | Print
June 10, 2023

My experience at Ken Garff was good. When I took my car in I was hoping for minor issues, but the technician was thorough and highly recommended additional services. Merissa and the tech More

by amyeskelsen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
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Jun 12, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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