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Ken Garff Buick GMC Riverdale
Ogden, UT
1,529 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,529 reviews
June 09, 2023
Zack and Will are truly amazing. They always help me every time I come in even when my kids have to come in for appointments they make sure they’re taken care of and keep me updated They always help me every time I come in even when my kids have to come in for appointments they make sure they’re taken care of and keep me updated throughout the whole process. Great customer service keep it up.😎 More
by Natalie
Verified Customer
June 08, 2023
Hey buying the car was great you took and made sure my needs and questions are met. Only one complaint detailers they bring the truck to me claiming they cleaned it and made sure there was not mess...... needs and questions are met. Only one complaint detailers they bring the truck to me claiming they cleaned it and made sure there was not mess...... Moment I get the truck still dirty like they never even touched it......Theres still gunk and food and drink spills left in it that now I have to clean........ Like i buy a vehicle, i expect it to be clean. Nothing left of the previous owner. Unless there is a stain that wont come out you tried everything i get that.....worst part was the detailer lied straight to my face thats what upset me...... Other wise service and sales did great not one complaint More
by Corey
Employees Worked With
June 07, 2023
I take my vehicles to Ken Garff Buick GMC, and my son does as well. well above average service and while price was never the issue, my son says that Ken Garff is reasonable competetive. does as well. well above average service and while price was never the issue, my son says that Ken Garff is reasonable competetive. More
by bahattaway
Employees Worked With
Zach Bishop
June 02, 2023
Great service. Just waiting to hear about order for a part needed for my lift gate. Would appreciate knowing an estimated time to be able to get that fixed. Not bei Just waiting to hear about order for a part needed for my lift gate. Would appreciate knowing an estimated time to be able to get that fixed. Not being able to use lift gate is kind of frustrating on a 1 year old car. Thanks, Ellen xxxxx More
by elligran
Employees Worked With
Zach Bishop, Merissa Cook
June 02, 2023
Made the experience of buy my 2023 GMC Canyon AT4 easy and friendly. Bill and Steve were awesome, keeping me informed and updated on the build, shipping and delivery. Thanks again to the whole team for m and friendly. Bill and Steve were awesome, keeping me informed and updated on the build, shipping and delivery. Thanks again to the whole team for making this purchase enjoyable. More
by GREGSWITA
May 29, 2023
Long Process, paperwork did not align, delivered truck overly dirty, paint chips, vinly peeling, Passenger window tint scratched, Number plate on Interior Harley Davidson Badge missing overly dirty, paint chips, vinly peeling, Passenger window tint scratched, Number plate on Interior Harley Davidson Badge missing More
by buildasign
Employees Worked With
May 24, 2023
Jon Miller was awesome. Made the purchase of our new AT4 seamless and enjoyable. I would buy again from Ken Garff GMC. Made the purchase of our new AT4 seamless and enjoyable. I would buy again from Ken Garff GMC. More
by skwrjpilot
Employees Worked With
May 24, 2023
Your Service Manager is Condescending and rude. Treats women like they don't know anything. Waited 3 hours to have my oil changed. They broke a bracket and had to replace it Then the first time I d Treats women like they don't know anything. Waited 3 hours to have my oil changed. They broke a bracket and had to replace it Then the first time I drove it, the check engine light came on and now it's because there is a brake in the tail pipe. If they are inspecting the vehicle when they service them, why are they not finding the issues before your leave the dealership? This past year or so almost every time I leave your dealership I have another issue with something else. My vehicle has 80,000. miles on it. I use to put that many miles on in 2 years when I was working. I think you are taking advantage of elderly women and just women in general. More
by renedimarco
Employees Worked With
Zach Bishop
May 21, 2023
They kept me in the loop on what was happening, informed me that the damage was probably more severe than the insurance adjuster said it was and they were correct. me that the damage was probably more severe than the insurance adjuster said it was and they were correct. More
by msw1959
Employees Worked With
Zach Bishop
