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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,528 reviews

May 13, 2023

Bill was thorough and excellent, no pressure no hype . Car was ready when expected and shiny More

by Bobyeaman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
May 18, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

May 12, 2023

Your motto is WE HEAR YOU but for some reason you Department didn't do as I asked 4 different times. I need more work done on my truck but I am wondering if you will hear me . I just wanted the old p More

by PETERSSTANFORD62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merissa Cook
May 16, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello, We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

May 17, 2023 -

PETERSSTANFORD62 responded

It's History time to move on !

May 12, 2023

Original paperwork on truck stated 3 miles at the end when I had to verify the odometer it was 568 miles More

by buildasign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Great job changing the oil and rotating the tires, but they failed to notify me when it was finished. I was in the waiting room. More

by plaincity1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
May 10, 2023

Saw a listing for a used vehicle at the dealership on a Facebook link and after browsing the inventory decided to schedule an appointment to check out one of the vehicles. The salesman Dustin made the proc More

by camryon_69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
May 11, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Camryon! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

May 09, 2023

Our experience with Ken Garth was very positive. Dustin Barnhardt was very knowledgeable and friendly, nice to work with. This is our second purchase and have been very satisfied both times. Thank More

by tdimples67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
May 11, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

May 08, 2023

I had an Excellent experience ever on buying a car. I recommend them to you More

by jorkeam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson Shaw, Dusten Barnhart
May 11, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

May 04, 2023

All employees I dealt with were professional, helpful and efficient. The Ford F-150 was fairly priced and just what I was looking for! Dustin and Jon were very helpful with every question and request I made More

by med.thom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
May 11, 2023 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

May 02, 2023

When selecting a truck for my husband the sales team was very knowledgeable and professional in helping me find the perfect truck with all of the right equipment. They were so patient with me despite that I More

by mckileer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

April 30, 2023

Hassle free shopping. Jon walked through the process and answered all my questions. The purchase went smoothly. More

by jaswduncan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dusten Barnhart
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