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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,528 reviews

January 07, 2023

Great to work with purchase on new warranty fast service and very courteos easy service More

by JOYCE.GUTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
January 07, 2023

It is close and easy to make appointments I love the fact you get a courtesy ride back to your home and back to the business. More

by MGARDNER2957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop, Kara Campbell, Merissa Cook
January 05, 2023

Best service I've ever received. Honest staff, highly recommend Ken Garff Buick GMC Riverdale. Ten illegal and Jon were amazing to work with. I love my new Sierra 1500 AT4! More

by Val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

In November, I was going to purchase the Advantage Plan for Oil Changes, Tire Rotations, and the 15-point check for a value price. I appreciated the invitation to wait and purchase the package on Black Fri More

by SDHUBBARD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kara Campbell
January 04, 2023

The Advantage Care servicing went much quicker than expected. Very impressed. Although it is not a big deal, it seems like I had received a car wash as part of my previous visits, but not this time. More

by ALLANTWEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop, Kara Campbell
December 31, 2022

I was allowed to use a competitor’s coupon and saved a few bucks on my emissions test. I was pleasantly surprised to learn this dealership didn’t charge anything extra to renew my annual vehicle registra More

by Stroudg21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop, Kara Campbell
December 31, 2022

We've purchased 2 brand new vehicles from this dealership. We've also had others serviced. Awesome customer service. I'm sure Ken Garff will be our go to dealership in the future. More

by gregwibert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson Shaw
Jan 03, 2023 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

December 28, 2022

Great customer service, easy and fast was in and out within 30 minutes! No BS IN AND OUT More

by germanvirgen2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

December 27, 2022

Our previous car a 2014 Regal was scheduled for an oil change and upon return we were informed of a oil pan leak, which would cost $1,400 to repair. I did more research and discovered there was nothing wr More

by packeredward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Bishop, Brandon Stone, Kara Campbell
Dec 28, 2022 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

December 21, 2022

Always helpful and make me feel like a preferred customer. I have never been dissatisfied with the service. More

by #1_Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Dec 22, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

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