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Ken Garff Buick GMC Riverdale

Ogden, UT

Overview
Employees
Reviews
Vehicles
4.5
1,528 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,528 reviews

November 19, 2022

The service department at Ken Garff is great we drove 81 miles round trip to get our truck serviced and we have a dealership 5 miles from our house. More

by epratt71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop, Brandon Stone, Kara Campbell
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Nov 22, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

November 17, 2022

Ken Garff usually has me in and out as quick as possible. Excellent customer service and communication. Would recommend. More

by esklein89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Jacobsen, Zach Bishop, Brandon Stone, Kara Campbell
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Nov 17, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

November 12, 2022

I wish I could have had the windshield wipers done at the same time instead of having to come back. More

by mbecraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop, Brandon Stone, Kara Campbell
Report | Print
November 10, 2022

I was very impressed with the car buying process. Everything went smoothly and the salesman actually did what they promised. More

by linemanwade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 07, 2022

I was told the car was “completely serviced”. However, the washer fluid was completely empty and the oil does not look new. Also the change oil warning is coming up since I picked the car up. More

by jlhartle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Walker
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Nov 07, 2022 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

November 06, 2022

Todos son unos excelentes trabajadores Estoy muy agradecido por el buen servicio y amabilidad de todo el grupo muchas gracias More

by jamones83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stone
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November 02, 2022

I have bought all my cars from ken garff. They have been great to me and my family. We just bought a second vehicle this last week from Jon miller. We love the vehicles we got this yrs. More

by JAIMEMHEREN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

November 02, 2022

Wonderful people, wonderful service . I will always support this dealer. They treat everyone so great. More

by RMLBRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Campbell
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Nov 07, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

November 02, 2022

Will, Zach and Brandon in the Service Department always go above and beyond. My wife got a nail in her tire in Riverdale, so she stopped by to see if they could fix it. They got her right in, put the don More

by colton8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop, Brandon Stone
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Nov 07, 2022 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review, Colton! We are grateful for your business and we're so happy to hear that you had a great experience at our service department. Please feel free to reach out if you need anything else. Take care!

November 02, 2022

The salesman was never pushy and took great care of us! Made sure we were taken care of even after we left the dealership. More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience, Shannon! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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